Burger King — Restaurant in Dallas

Sat at the speaker for 5 minutes before they answered,, they kept telling me to hang out and I'll be right with me. There was only one car ahead of me and no one else in the Drive-Thru. When I place my order she did not repeat it or tell me the amount of my order. When I got finally got to around. So the time I place my order and got to the drive-thru window I asked the girl to repeat my order she got an attitude with me. I pay for my order then when she finally brings me my order I checked it and it was made wrong. I asked for a sausage and cheese croissant no egg. She hands it to me with sausage cheese and egg I informed her I was a highly allergic to eggs. From the time I ordered from the time I left that line I set there for 10 minutes oh, there was a sign in the drive through the speed up their time to 2.20 minutes. Well they just busted their own time. It's according to that they should already seen three cars and maybe the fourth one. This is one of the slowest Burger King's I have ever been to In My Life, plus the girls work in there don't have no courtesy...

When I first walked in thru their door's I have noticed Half of the people were on their phones the lady that was on the register looked at me and took off to the drive thru window to take an order at a car that just showed up. Leaving me just there by the register no one ever told me "may I take your oder. A lady from the back was coming Tore's me on her cell phone then suddenly something was more important she had to stop and text . She showed up at the register and started to text again. Not good at this moment I was getting a little upset. Those are the employees here at 6:40 pm on a Tuesday. The inside chairs are overused bad . I came here also so my baby could play in the playground they have and that was closed with a sign that said under repair even though you couldn't see any construction going on I don't recommend this place if you're coming to spend time and eat...

Used a coupon to get a $4 biscuit and hashbrown. The reason the coupon is 4 dollars is because the biscuit is worth 4 dollars on its own. The drive thru gave me a jr breakfast burrito instead of the biscuit (as if it's the same amount of value or quantity) then refused to do anything about it when I went to the window to ask for a replacement biscuit. The lady in the window was rude and argumentative and didn't even apologize. Failed to see why I was upset - she demanded to see my receipt, I showed her 2 versions of it and she just tried to gaslight me into accepting a jr breakfast burrito is equal to a bacon egg and cheese biscuit. Super disappointing and terrible customer service. Also no one answers the phone number at this location and there's no listing for a manager etc. Good luck having any issues resolved if you decide...