Domino's Pizza — Restaurant in Dallas

This is the worst experience I’ve had from a food quality standpoint ever whether it’s a chain, bodega or a deli. I admit I’ve been to this dominos many times. I’ve had good and bad food, customer service, misquoted wait times or whatever else you’ll find at any basic chain company at this location which is fine, but this is just not alright this evening.

I order 2 large 3-topping pizzas, 20 wings and a 2-liter. $36 or whatever. For a cheap chain company that praises its coupons that’s obviously not trying to save a buck.

I understand wings are not a chain pizza companies specialty, but these wings were not only cold, not cooked properly and basically all fat with some terrible “hot sauce” (if that’s what you call it) sloshed on top. They were borderline raw in some cases and others the bones would break just handling the wings. After about trying 3 total I put them to the side, took photos to show what I received, checked the temperature of the chicken out of safety and what I find is astonishing as I examined closer...pink chicken meat. Do you know what that is? That’s called raw. Not undercooked. Raw.

We then go and check out the pizzas to find how skimpy the toppings are on the pies. 5 of the 6 toppings (total) were vegetables. You’re going to be cheap when it comes to vegetables? Someone needs to be fired. Oh, I have an idea who that should be, the “cook” making pizzas wearing a mask below his mouth on his chin like that’s supposed to be doing something.

I do not want a free meal. I don’t want a credit. Photos were taken of the entire order. I’ll be calling dominos corporate to discuss this matter further. I’m sure this is a franchise location as everything in this whack city is because then someone has no accountability to a customer or the parent company and instead can operate and do whatever suits them, but I care less as the board of health will be notified as well. I am simply disputing this charge on my card and it will be refunded for serving raw food. Especially chicken. Salmonella, anyone?

My advice would be to avoid this place at all costs.

Raw. Chicken....

I honestly have never experienced bad service from Dominos until I ordered from this location. I did receive a call letting me know the delivery time would be up to two hours, which was fine I understand high volume hours. What made me very upset was the man who delivered my pizza. The text message alert told me his name was Michael. Unfortunately when he called I missed the call and was away from my phone, I did not get a text message or voicemail explaining who it was calling me so as any normal person I disregard the call. Come a few moments later I get a message from the delivery man, ONE, not stating who he was or that maybe he was having difficulty finding my apartment, or TWO any information that was indeed my delivery man no, instead a got a text with the sentence “Do you want your pizza or not?” First off that is extremely rude, I have worked in the food industry for over 6 years and have worked in customer service for 10, that was the poorest way to inform a customer about their delivery. Then when I called the number back the gentleman was extremely rude, did not deliver my pizza and I was forced to take matters into my own hands and called the store manager to get my money back. I honestly hope this get some sort of disciplinary action for his horrible customer service skills, it doesn’t matter how big or small a company is as a customer we are what makes and breaks companies, keep up this level of customer service and you’ll lose more than just myself. I will definitely never order from that Dominos ever, Pizza Hut provides me with excellent service so I will ordering from them from here on out while i am resided in my...

So today Sat Oct 19,2024 i ordered from DOMINO'S OR SHOULD I SAY DAWNM-IT-KNOWS. OR AT LEAST THEY THOUGHT THEY DID. ORDERED MY FOOD @ 7:51PM I DIDNT GET MY ORDER TILL 9:21PM i GOT A CALL BE THER IN 10 MINS. AND YES 10 MINS PASSED AND SHE WAS HANDING ME MY PIZZA EXPLAINING TO ME WHAT HAPPEN. JUST LIKE THERE LEAD OR WHOM AWNSERED THE PHONE AT 8:27PM, 8:47PM, 9:06PM aLL 3 TIMES. I WAS TOLD "oH IM SORRY SHE IS STILL ON HER WAY TO YOU,SOMETIMES THE TRACKER DOES THAT IT MAY SHOW UP OMN YOUR END THAT ITS COMPLETE BUT SHE ON HER WAY" THEY TOLD ME. CALLING THE LAST TIME I WAS OVER IT I SHOULDVE JUST WENT TO THE #1PIZZA THING AND ITS PIZZAHUT BUT YET I TRIEDD DOMINIONS BUT I WAS STILL LET DOWN I MAY HABE LIKE MY PIZZA IS MISSING A TOPPING, AND THEY CORRECT IT PROPLETY NOT ONLY THAT THEY REMAKE YOUR FOOD OVER AND MAKE SURE IT FRESH BUT UNLIKE THIS PLACEI GOT COLD FOOD THAT LOOK LIKE SHITM IN A BOX WITH SOME WINKLED UP ASS PIZZA $25.00 TO ROUND IT UP I WILL NEVER BE GOING BACK THERE AND WHO EVERY WAS THE MANGER WHO DID N OT COME TO THE PHONE TPO FIND OUT WHAT WAS WRONG WITH THIS PAYING CUSTOMER. BECAUSE TRUST I HAVE BEEN ON ALL SIDE OF THIS. AND ANY MANAGER & OR SUPERVISOR KNOWS THIS WHEN YOU HAVE A CUSTOMER WHOS CALLED 3X AND IS VERY HUNGRY I NEEDED TO EAT ASAP. I HAVE SO MUCH TO WORRIE ABOUT ALREADY NOT I HAVE TO WORRI ABOUT MYU FOOD

Had to go through hoops just to get my order system was downsoi had to ask another customer for there cash app apple pay just topayfor my food cc...