Jack in the Box — Restaurant in Dallas

Hello everyone I stopped by this location about 7am Ordered Two mini pancakes a chicken sandwich and two tacos and a small fry. Well the lady seemed to be in a rush over the intercom in the drive thru. I thought it was strange because no one was in the drive thru line and maybe about three cars in the entire parking lot about this time of the morning well I paid in no never mind and went ahead and gave her my money 💰 well you all. I waited about three minutes for my food. Well as I proceeded to leave the location. I thought to just check my order. Well my pancake minis where missing. Oh I was frustrated of course because when a person goes through the drive thru it is usually because they have some where to be or they may be just to tired to get out. Well what happens I get out of my car 🚗 . I politely go inside and ask the worker in drive to please give. You all I could not even get my sentence out good she goes You did not order any pancake minis.

👎You mean to tell me that you knew the reason I got out my warm car to walk in the cold to ask you about some pancake minis

🆗 , That was 🆕 for me. So that let me know that you intentionally left off the pancake minis on purpose. So I left and I will NOT be going back patronizing this location. To the lady working the drive thru I hope that you have better days. My advise is to be nice to everyone no matter how your day is going. You never know what a difference...

This was me and my wife's second trip the and the first time was decent basically what Im come to expect from the local jack in the box's. However, tonight I ordered two ultimate Cheeseburgers and a large vanilla shake. First in the ultimate cheeseburgers i asked for ketchup and mustard only mayo and extra butter sauce which already is supposed to come on the ultimate cheeseburger. The meat on the cheeseburgers was dry and hard way overcooked and was cold and they didn't put the butter sauce on them which i distantly asked for there to be extra since it was already to be included in the normal way its made. The burgers were over 5 dollars a piece and were cold and dry and hard. Not a good hot, juicy patti which i expected. I had made my order online and upon getting to the window i was told they had no ice cream for the milkshake and was asked if i wanted a different drink I said no I said I just want my money back well as im watching thru the drive thru window the guy walks over to the ice cream machine out comes ice cream without him doing anything. I guess he was just wanting to be lazy and not make it idk. But either way im happy as I got the shake i wanted. I wont be going to this location again in the future because of the quality of the food. My first visit wasn't bad, but this visit was beyond terrible. It may have been just lazy employees who don't take pride in the food...

I ordered a #2 with large fries, got my order walked home across the street got home and started eating my fries when i got home, half way through the fries i spot something inside that did not look like something that was edible, i look closer and it ended up being a whole 10 cents dime with obvious signs that it was previously in hot grease where they cook the fries, i immediately run back to the jack n the box and tell the manager and show her the fries with the dime in the exact spots where it was, she told me that it couldnt be possible that it was probably me who put that there on purpose and couldnt of been them, i argued with then that i dont put my change in my food nor do i have any reason to lie about literal change being in food i was eating, they gave me a fresh order once she also realized that they also gave me the...