KFC — Restaurant in Dallas

Went to this location tonight around 9 o’clock. Order my food and payed for it and was asked to wait in the Front. I was out there waiting for a good 10-15 minutes, The girl who took my order which is a black female with box braids was in the store packing up orders and I thought she was bringing me my food. So I let my window down and asked her was that my food and she was like oh I thought they brought you your food, if they brought me my food I would not still be here so she proceeds to say well I’m off the clock. So I asked her OK so where’s my food? She goes back in and comes back out and says they’re gonna make it right now then I asked for her name and a manager and she gave me attitude and asked me why I need to know her name. She then goes back in the building comes back out and I told her never mind just go home. So the Hispanic guy comes out and throws me my bag. So I asked him for the manager and he said why? Then I asked for the manager again and he says she’s busy with an attitude. He says something under his breath and goes back in. I then knock on the door and a guy comes and I tell him I need a refund due to how I was treated. At this point the manager comes and give me a refund. She was nice and helpful. I will be calling in on this location. Will NEVER go back to...

I eat here at least once a week. I normally get the 6 piece chicken share and they always leave a piece out. I always count my pieces before I leave, because I don't want to get all the way home missing a piece. They named it "6 Piece Chicken Share" so how do they get it means 5 pieces? I guess they can only count to 5? Today I went there with a coupon "7 pieces for $7". The girl that was taking orders didn't know how to ring up the coupon so she called the manager and she rang it up wrong. She rang it up as 7.49 before taxes. I already had to wait in line to order and then they couldn't ring up the coupon right. I had to ask them could they please get someone to the register that knows how to ring up my coupon and the guy from Drive thru had to come over to ring up my order. Besides then not being able to count or being trained to ring up their own coupon the food is always good. That's why I pass up the KFC near my house to goto this one. The KFC near my house...

The supervisor was rude. I ask them not to put that paper in my box because they are touching money and that will cross contaminate my food, they put it in there anyway, also I went back because I ask for original chicken not crispy, the manager took out a piece of chicken out the warmer and crushed it on the counter to prove to me that that's crispy, totally unnecessary. He is also very argumentative on anything ask.. Also be aware he is charging everyone on the Tuesday 10.00 special 11.00 keeping .18 cents on each customer, image how much extra he is making on each person's that buy the special. That's illegal and I called another KFC and she said it cost 10.85 tax included. The manager stated it's only 10.00 when I ask him can he throw in a side order because we had to wait over 20min. and they had several person's waiting and getting orders confuse , I won't be going to that KFC again . The manager is so...