Laredo Taco Company — Restaurant in Dallas

Don't waste your time and money. Ordered a plate with chips and salsa, and a chicken quesodilla through the drive thru. Got home with my order, only to find that my quesodilla wasn't in the bag. Drove back down there, went inside to give them the opportunity to make it right. The man behind the counter was nice enough, but the lady in the drive thru attempted to tell me that I hadn't paid for a quesodilla. She went, got a copy of my receipt, and read it off, low and behold there was the quesodilla. I asked her if there was a reason I should be paying for it again. The man behind the counter must have sensed my displeasure, because he hurriedly grabbed the quesodilla he had been preparing for me, and said, Here you go! Without so much as an apology for her rude behavior, or for trying to charge me again for items that I had already paid, I drove home to the dissatisfaction of a quesodilla with completely unmelted cheese. I probably wouldn't have written this review if I hadn't already been agitated before arriving, and they had seemed somewhat apologetic, but... Here we are. Learn some customer service skills, and some basic common decency. I know people make mistakes, but if you want your customers to come back, treat them like you want them to....

I go there all the time because it’s right behind my house, today I went there around 10:30 am and the African American lady made me wait about 30 mins in line, I wanted to buy 2 orders of the 2 for 6 beef fajita that was listed on there menu, but unfortunately due to ignoring me and not even apologizing for the wait time, the menu changed to lunch time and so the offer was no longer available and she wouldn’t honor it either, I haven’t had any trouble with any of the ladies there at all, but this specific lady was so rude and looked like she was having a very bad day but she was slamming things around. I’ll probably just go to another location moving forward or just go else were I...

Tasty brkfst tacos w/fresh flour tortillas. They even have a clean sitting area uf you're not in a rush to get somewhere else. Prices are reasonable. They also serve Mexican distes for lunch & dinner. Kwik, easy & tasty. If you go late evening - food will not be fresh.its whats left from that days menu. I can't remember how early or how late they serve. Mgr served me - he was very friendly. I would suggestions They get an extra morning person to help at the serving line/check out line since people tend to be in hurry...