Los Molcajetes — Restaurant in Dallas

I had the misfortune of dining at Los Molcajetes on Friday, January 3st , with a group of business associates during what was billed as happy hour. Upon arriving around 4 PM, we were greeted by an empty restaurant, which initially seemed promising. However, our optimism quickly dwindled as we stood waiting for over 15 minutes just to be seated. It was puzzling that a place with no diners was ill-equipped to handle a party of 10, especially when the atmosphere was otherwise tranquil.the waitress never asked and brought a glass of water. Her English speaking skills was terrible.

Once seated, the chaos continued. We were met with a menu that promised enticing deals, but the execution fell woefully short. I covered the drinks for three people, expecting the happy hour menu to deliver on its promises. Instead, I was shocked to find myself overcharged for several items—specifically five Grand Marnier shots for an eye-watering $30, when we only ordered and received 3 shots to go on top of three frozen margaritas, because the on the rocks tasted horrible. Adding insult to injury, I was charged for queso that never graced our table, and only 3 flour tortillas was brought with the order creating a gnawing sense of dissatisfaction.

As for the food, my order of the fajita trio was a major letdown. While the sizzling platter boasted an enticing presentation, the inherent promise of flavors fell flat. The rice was dry and hard, resembling something from a fast-food joint rather than a vibrant Mexican restaurant. The beans, on the other hand, were aggressively soupy and decidedly flavorless, lacking the hearty richness that one would expect from traditional fare. To make matters worse, the prices seemed steep for the quality delivered, leaving us all feeling as though we were being taken for a ride.

Service is often the heartbeat of a restaurant, but here, it appeared to be stumbling. Our waitresses, seemingly overwhelmed, neglected to offer us even a drop of water throughout our time there, despite our group reveling in good conversation and laughter. There was a palpable sense of confusion among the staff regarding orders; at one point, the manager approached our table to confront one of my colleagues about an order for a margarita that he hadn’t even placed—an embarrassing moment for everyone involved.

To top off this already disheartening experience, there was an opportunity for live music that ultimately fell flat. The gentleman with the acoustic guitar refused to strum a single note for less than $20, which felt excessive given the circumstances. When I offered him $7 for a simple birthday serenade, he dismissed my gesture with laughter, an unfortunate rejection that felt rude rather than appreciative. As he ambled around the restaurant, it became clear that perhaps a more humble approach to tips would yield better results.

By the end of the evening, I was charged a baffling $18 gratuity for service that I felt did not warrant even half that amount. To add to my frustration, I was unaware of the automatic tip being added and had handed the waitress an additional $7 in cash out of goodwill. In total, I felt as though I had been overcharged by nearly $35 for a lackluster experience that I certainly won’t be repeating anytime soon. Maybe Los Molcajetes is simply out of their depth with larger parties, but it leaves me hesitant to recommend this venue to anyone in the future. Not my cup of tea for happy hour or authentic...

I have gone to this restaurant before many times with my family. I "liked" the place because of the food, not so much for the service, but unfortunately I won't be returning to this restaurant anymore, here is why. Last Sunday, I went with my family to go have lunch at the restaurant. On the phone they had said it was a 10 minute wait, when we got to the restaurant they said it was a 25 minute wait now (mind you, I had called 5 minutes before arriving to the restaurant and there was only 1 family of 3 in front of us, we are a family of 5). After we are seated, we get a table for four and have a chair added to the side, yet there were tables of 6 available, but they said we couldn't sit there. We usually order 2 molcajetes and 2 fajita parrilladas. When they brought the molcajetes, the quantity of the food had significantly decreased (my dad's had no cheese and less meat and mine had less chicken). We told the waitress about our complaints and she said that on the weekends they decrease the amount of food proportions in the plate but the price remains the same (which makes absolutely no sense). There needs to be changes or people will stop coming...

This is a very nice Mexican Restaurant. I didn’t know that it existed in the Pleasant Grove area until someone invited us. The place is clean and very presentable. Restrooms are spacious and clean. During COVID tables are spaced out. The have sanitizer at the entrance. You have to wait outside while waiting for your table. The waitresses are all nicely dressed and offering good customer service. The prices are affordable. The plates are big portions. Try the mojarra, fried fish. It’s big and it comes with rice, salad and fries. I got full with only the fish. The green enchiladas are also tasty. The green sauce is not spicy and it’s very tasty. The chips and homemade sauce is a must try. The chile relleno is not your typical dish. It looks tiny and not stuffed like how other places prepare it but my husband still liked it. They offer Mexican sodas in glass bottles and homemade tortillas. One negative thing to point out is that the Jamaica being natural. It’s made from syrup. Overall, I loved the food and the great...