Pizza Hut — Restaurant in Dallas

If you like to throw away money go for it. Also 0 stars was not an option

I order pizza online for my little sisters at 7:21pm on the 13th of February, spoiler alert! The pizza never got delivered to my house I had to go pick it up, that’s not the part that was inconvenient, the fact that I didn’t get a call from them to go get my pizza until 9:00pm, already should’ve known it was going to be a bad week. Now this particular Pizza Hut is only 5 mins from my house so I was going to let it go and just go get my pizza and that’s it, ha! Nope that’s only the freaking start, when I go get my pizza the cashier was a nice girl I will say that so I decided to tip her instead of the delivery driver, she told my however that I would be refunded for the Oder I made online and only be charged for the carry out, I said “ok”. The next day I come to find out I was charged three times on my card at Pizza Hut, now she did tell me three days but I thought I’d give them a call to make sure there was no confusion, the guy who answered the phone was very nice (he gave me his name but at this point I don’t remember) he said he would talk to the girl who helped me when she came in and they can figure out what happened and give me a call back, today is day 4 and I still don’t have my money back and I still have yet to receive a phone call, 37.70$ For the online order 31.73 for the carry out order and again another 31.73 for no reason I guess, I’ve tried call back and there is no pick up I just get the machine, and I’ve called customer service and though they were very nice he couldn’t help me much which isn’t his fault, save to say I will NEVER over from this place again. If you like to throw away money and wait a long time to get your food,...

I hate pizza hut- The only reason I order from them last night was because Dominions dont deliver to my side . Few things you should know before you order from here- It is impossible to speak to a manger, I waited two almost three hours for this cold pizza - I order a large Pan pizza- Here in the pictures you see - Two medium boxes with cold sloppy pizza because they ran out of large boxes . Cool whatever, they have a call center that no longer goes to the store- They say they will contact you but each time they sent me to the store I got hung up on- Oh wait ! I asked for a manger FOUR times and each time did not get one so I gave up ! They sent me over to someone who was another person in the call center and he stated "I dont know why they sent you to me" and he didnt offer any help but just transfer me to this location to get hung up on . This is beyond unprofessional and this location- Hmm maybe pizza hut needs to have a come to Jesus talk because this right here- I would like my money back - Didnt even eat this cold pizza. WHERE ARE YOU SO...

Tried calling the store at noon and I was put on hold because they said they lost a pizza and is trying to locate it and kept picking up the phone asking me to wait I finally drive to the store and go in and wait 10 minutes while they're talkin and in the back two ladies finally come to the front apologizing for me waiting and asked if I was there to pick up an order I said no I've been trying to make an order and I was told again please bear with us we've lost a pizza and can't locate it I said by now you could have already made the pizza and be done with it and then other customers came in to pick up their pizzas and she chose to wait on them and of course both of those people's orders were wrong so after they straightened all that out I was asked again what I needed I said I just want to order two personal pan little pizzas she told me could I please wait again we're still trying to locate a lost Pizza I said if that pizza hasn't been found in 30 minutes you should have just made another one and turned...