Panera Bread — Restaurant in Dallas

So this was the most awkward an awful experience I have ever dealt with , when going out to eat . It was a bit late an most restaurant was already closed. To our surprise Panera disrespectful bread on park ln was still open . My partner an I decided to stop in for a visit. We was not greeted when entering the location. So a few minutes after Being there I’m guessing he was the manager came out the closet and said the kiosk is where we would need to order because in the process of closing.. keep in mind it was just a little before 9:30 pm . Restaurant closed at 10 pm give or take . So we ordered out dinner with the help of the young man behind the counter.. the whole time The weird manager in all black was bulking at my partner an my self ,like there was an issues. We had planned on dinning in . Yet the staff more so the manager told the young man to put it Togo. I went to the restroom, which smelled very terrible an was infect dirty an very unclean . Although Panera thing is “ EVERYTHING CLEAN “ lol that’s a joke . There was poop ring on both the toilet seats . I come out an my partner go in an come out . An ask me how did I use the restroom in shush a filthy and disgusting place . As we are eating the weird manager “ Kareem “ came around an act as if he was cleaning an pushing the same chairs in to the table . By this time it was just on 10pm . The manager Kareem and came around an started to clean off our table as if we wasn’t there… my partner told him “Please don’t touch our things we made need that to leave out with you us . Another guy in the restaurant who had on a green north face jacket spoke up for us an told the manager that “his actions was rude uncalled for an out of the way , an that’s not Panera standard, “ “ then stated he also has worked for this in the past for 7/8+ years an there is a 30 minute window at closing and at open , that he was rushing up to hurry an leave . The manager responded an said ,” That’s none of your business, because you’re homeless, an I’m th AGM so what I say goes, an you don’t know what the guy was talking abou. An kept repeating. We both was very taken aback an felt bad for the young guy … as we left a

… FYI WE WILL NEVER EVER be back to this company …as I write this post . We sure do hole this gets in the correct hangs an that weird guy managed kreeam be let go...

So the amazing thing was I was in the stop here by a friend she wanted the Philly steak sandwich I told her yes and this is what I met the personality of Panera Bread so Panera Bread what you need to do is definitely have his face advertising your meals and more people will come in. I meant none other than Mr Tony what can I say amazing presents great customer service knowledgeable of the menu and other items was able to suggest what we would like my drink was delicious I had to hibiscus tea I insured him I didn't want anything sweet and he nailed it flavor with no sugar I took a picture of the person that asked me to stop see devoured both sandwiches she got a whole and came on two little pieces of bread it was so adorable it was like twins and she literally devoured it that piece you see is the very last piece the other part is a napkin that I had to give her to not get her a little grubby hands on my couch all in all it was a great experience I was so happy to have met Tony great personality great smile like I stated knowledgeable the atmosphere was beautiful people were doing their work and eating soup and eating sandwiches and it wasn't scary it was so relaxing the parking lot has plenty of space with the exception of some parking at is reserved but great parking and then it's right across the street from NorthPark mall so after you have a quick bite you're able to go shopping and prices are reasonable my mail was only $20 because of the extra things that I purchased but it's such a reasonable meal the person that I bought the sandwich for stated she doesn't have to eat again until tomorrow so let's say fill you up without additives okay Panera Bread was awesome thank you Tony and as his name says Y...

The food was pretty good, but the service from one of the employees was pitiful, and they seen to be understaffed. The strawberry summer salad (can't remember the name--1st one on the salad menu) was incredibly delicious. The poppyseed dressing was light, sweet, and tasty. The amount of fruits in this salad was amazing! The top listed sandwiches on the hot and cold sandwich columns were both quite good.

On to food preparation: the salad greens and chicken for the salads were cut pretty large--not bite-sized friendly. Instead of sliced apples that came with the kids' meal, they gave us a whole apple. I sent my son back to get it sliced, since that's what the lady at the cash register had communicated. It took about 5 min to get to cut and that was after checking back on it several times and standing there waiting. Even then, it just cut it into quarters and they didn't even take the core out. The cut edges were rough, and it didn't look appetizing, so we asked if it could be switched to the fruit cup. A female employee obliged, but it was never brought to us. My husband checked, and a male employee said they don't cut out the core, and it would be an upcharge for a fruit cup. I was not going to write a review until this point. The employee clearly lied, as a fruit cup was one of the stated side options when we were ordering. Lastly, they had placed my sandwich on a napkin--which completely defeated the purpose of the napkin, as it got soiled by the sandwich's avocado. Care and common sense wasn't put into the food preparation, and lies were told in order not to need to give...