Pizza Patrón Skillman — Restaurant in Dallas

I ordered the new carne asada pizza which was great but I fell as soon as I entered the store on some kind of spilled white sauce and was still on the floor when the female worker came to the counter. I was a little in shock at what just happened as I looked back and saw the sauce on the floor and struggled to get up and pick up my cell phone which the glass cover cracked a lot in a corner. As I realized she had no intention of helping me off the floor I scooted to the counter and pulled myself up and it was only then that she asked if me if I was okay as I was mentioning how it affected my cell phone but she really didn't seem to care. Furthermore it would have been nice or in the least for her to offer me my churro free (which later after I wrote this review and bit into it found out they gave me the wrong flavor!) or a free drink but she didn't. She said it would take (over 10 mins idk the exact time she said bc I was still in a little shock from falling. So the sign on the door said to wait in your car and they'd come to your car, plus they did not have any chairs inside, so I asked if I could wait in my car. Yes. That's when she grabbed the standard brown paper towel to wipe the sauce at the door but she didn't spray the floor with anything so it was still there just thinner Then while in my car waiting and doing what most ppl do these days I was doing stuff on my phone when I looked up from my she was waving her hand in the air towards me and i saw a pizza on the counter and wondered if it was there when the 2 other guys went in to get there pizzas, hmmm. I had to go back in to get it but held the wall the whole time and she seemed put out for having to push it to me and never once mentioned she was sorry! I held the wall all the way till I got back out. I am already disabled which you wouldn't know by glancing at me but on short walks I can manage fine except when I fall.

Basically, I prayed the pizza tasted good. It was way more than I would usually spend on take out ($3-$5) and it did so there's that also, it was the first time I got it. I saw an advertisement in the mail with a pic of that pizza and it said get $1 off in the app so I figured how much could it cost bc I remember they had prices similar the Little Ceasars, I was wrong. It was $13.99 so I probably won't get it again but...

The food here is pretty good. I am not sure it’s worth the trouble though. I ordered one of their combos that comes with a Liter of soda. When the delivery driver arrived he did not bring the drink. I asked him about it but he did not speak English. He just yelled “no” when I said drink in Spanish, and walked away. I was sent a survey afterwards and I informed them of what went wrong. I got a coupon for a pizza with the purchase of a large specialty pizza. It’s nice that I got the coupon but a frustrating experience. Probably won’t be ordering here again, definitely not...

Awesome pizza, awesome place, even more awesome-er employees. Always ordered from here and the staff has always been friendly. Pizza has always been great,delicious, and hot to eat. Ive had one order come out wrong only once! Out of the thousand times I’ve ordered here. And They took care of making me the order right, no questions asked. Will continue to show...