The service here gets 0 stars, hands down. During our time here, our server rarely came by to check on us even though we dropped by long after the lunch rush had ended (the restaurant was half empty). Normally, I understand this (he might have had other customers to take care of -- that's perfectly reasonable). However what I consider unacceptable is blatantly ignoring the requests of a customer. Our table made two requests while we were here: #1 - we asked our server to an order of Goat Chips to our meal after he had already submitted our order to the kitchen. He said he would take care of it for us. We get our food, and our order of chips is nowhere to be found. Zero explanation from our server as to whether he just forgot about it. #2 - We paid the bill (and we made sure to ask our server about the Goat Chips. He told us they weren't charged -- but STILL no explanation as to what happened with them). After paying the bill, we asked our server for a copy of the receipt (apparently, you pay with your card at this restaurant and they don't give you a receipt unless you ask). He said he would get it for us. About 20 minutes later, he was nowhere to be seen, so we just walked out without our receipt.
The food is a solid 2 out of 5. The burgers are good, but they're tiny for what you're paying ($12-13 per burger). They're around the size of fast food burgers. So although they taste great, they're kind of a ripoff in terms of how much you're getting for what you're paying.
Don't go here. The food isn't worth it, and the service DEFINITELY isn't worth it. Go to Porky's Burgers (on Gus Thomason) or Don Burger (on Broadway, if you're willing to travel a little further) for quality burgers that are ACTUALLY worth the price you pay. I'll never...
Read moreThis is my first experience at the Rodeo goat in the Casa Linda location. Right up front I must say that our waiter his name was Porter was absolutely fantastic so friendly he was so helpful with the menu for me because I wanted to change some of the things on some of the burgers and kind of turned it into my own thing and he was lovely about helping me do that. He had our appetizer out in a very quick amount of time and it was hot and delicious it was their queso and chips over-the-top fantastic the best I've ever had. It wasn't very long until our food came along absolutely perfect Porter was there to asking did we need refills on our drinks.. as he walked away up came the manager the manager recognized my husband from the other Rodeo Goat from many many years ago which was really nice as I told him how great Porter was he let me know that he had only been working tables about 2 weeks or less and we couldnt believe it but also the manager remembering my husband from so many many years passed from the other rodeo goat.. that I never visited personally but this manager is so genuine and he loves his store you can tell that his customers and his store is so special to his heart it's very easy to see and when you find that and you also find good service on top of some of the most excellent food I've ever ate in my life then you've really found a gem. I hope everybody reads this and I hope that they fill that place up because it deserves it and those people that work there deserve an applaud and I guarantee you'll be telling others like I'm telling you here because I usually don't do this but I plan on going to Rodeo Goat Casa Linda at least once a week now and you will too I really mean this ...best place I've eaten in so long can't...
Read moreSo when they do it right, this place has my favorite burger in all of Dallas. But they keep on messing it up and this last time was so egregious I won’t be back.
I went in on a Tuesday night. The restaurant was nearly empty. I ordered my burger (the bodacious is my favorite) cooked medium rare, sweet potato fries and a coke. When the food comes the burger is severely overcooked. It is so cooked it was dry as a bone and crunchy. It crumbled to bits after the first bite! So I told them it wasn’t right and they took the burger back, leaving the fries. So… I had to choose between eating the fries while they were hot with no burger or waiting for the second burger to come and eating it with cold fries. Not a good choice!
Finally, the second burger came and, guess what? It was also well done. At this point I was also well done and just gave up. I asked for a box to take it to my dog at home. The server never asked whether the second burger was good or not. Just brought the requested box and the bill.
The kicker? She padded the bill to get a bigger tip! Instead of charging me for one burger, fries and a drink, she charged me for two sbf refunded one, so the system calculated a 20% tip based on the total cost of the 2 burgers. I didn’t realize it until I noticed the next day that the bill was over $30; and when I looked at the receipt, I saw that, although the tip should have been around $4, I paid nearly $8!!!!
This is a bridge too far. I won’t be back! Shame on Rodeo Goat for allowing this kind of deceptive practice! And for ruining the best...
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