Starbucks — Restaurant in Dallas

I was thinking about not reviewing but I gave this area at least three strikes. I moved to this area recently and loved how a target was near my convenience, surprisingly there was a cute little starbucks at the entrance. The first time I came everyone was so nice there was multiple employees who kept everything going smoothly. My second time there was horrible. The counter lady was eating out of the display with crumbs all over her. She got my order wrong twice and made my third drink taste nothing like what I order. I always order a green tea frappuccino. The flavoring was mostly green matcha with none of the sugar given on the menu. I decided to get off her back and leave it alone. My third time here was today but yet again I was left disappointed. The lady working, I’m assuming who’s new, was again the only one working there. She took around 30 minutes to get three drinks done. My order was a green tea lemonade with two extra sugar pumps and two green tea frappuccinos. She later informed me after half an hour there are no longer any sugar cane sugar? Then she made my green tea frappuccino completely green matcha. Very...

Shanda is a amazing barista and person! So helpful with menu and info. Every time I’m in store I hope to see her because of her uplifting personality and friendliness it makes my whole experience each time a delight! I highly recommend this location because of the warm and welcomeness I feel coming here! I highly recommend the manager/district manager give her a raise because of her professionalism and hospitality! This is my favorite Starbucks and I go out if my way just to come here! Thank you Shanda everytime for being you and making each...

My Venti coffee had bits of coffee beans in it. When I showed the Batista she said it was pour over (like it was OK) so I asked for a spoon to scoop out the bean bits and in the process of fulfilling my request she, decided to pour the coffee into another cup over a filter (CUSTOMER SERVICE FAIL). So walk over to the condiment stand with my POUR OVER REPOUR to add creamer and I see a ROACH SCURRYING across the counter CUSTOMER SERVICE COMPLETE FAIL....DO THE ROACHES SNACK ON THE PASTRIES LEFT IN THE...