Subway — Restaurant in Dallas

My experience on 3/5/14 was a horrible one! This place has terrible customer service and it is not very clean, and neither are the employees. We waited in line to PLACE our order for over 10 minutes( I chose to stay because my son wanted Subway). A few people just gave up and left. One of the employees was feeding her family and her boyfriend as if they were in their very own home kitchen. The employee that took the money ATTEMPTED to serve me w/o washing her hands. I called the customer service number in hopes to speak with the owner or even a manager...guess what...no return call!! I see why the employees are horrible, the owner is as well!! I will continue my pursuit to speak with the owner..until I get a...

If I could leave 0 stars I would. The service was awful and the people working there didn’t even know what they were doing. I placed an online order and when I went to retrieve it, they said the order wasn’t processed although they had clearly taken the money from my bank account, I asked them if they could still make my sandwich but they refused and when I asked for a refund (as I did not receive any sandwich for the money I CLEARLY paid) they also refused and told me to call my bank instead. Honestly just horrible...

I have been coming here since I moved to Dallas a few months ago and I must say I have become more disappointed in this place every time. Drink machine is like McDonald's ice cream machine. It hardly ever works! And they run out of stuff so quickly it's dumb. The lady says Italian herb and cheese is discontinued and my husband looked it up and it's not they are having trouble getting shipment for it. I am just very...