Subway — Restaurant in Dallas

This has by far been THE WORSE EXPERIENCE EVERRRRR that I’ve had at subway. FIRST I want to say I’m a PAYING customer and the sandwich that I order and that I PAID FOR should have been made THE WAY I REQUESTED WITHOUT a WORKERS PERSONAL OPINION QUESTIONS OR FEEDBACKS. I walked into the subway location #27280 and ordered a 6in Philly and I always heat the meat ALONE then back door and warm the meat cheese and bread together, once I had that done the worker turned around and said I’m making her do EXTRA work and proceeded to ask WHY I do my sandwich like that! SMH I told her I suffer from a eating disorder and the way I asked u to make it is the ONLY WAY I’ll eat it she goes on to say it’s the SAME hot and basically made me feel like I was a inconvenience!!! Like are you serious this is YOUR job. This location is VERY convenient for ME. I stay literally 2mins from this location I frequently have doctor appointments and visits 1 min from this location so I’m ALWAYS in the area and I’m a a loyal PAYING customer to the company. After tonight I really feel like my business wasn’t appreciated and like I caused this lady problems. NO CUSTOMER should EVERRRRR walk into ANY place of business and be treated as I...

Cedar Hill location SUCKS. Customer Service is rotten. The kids working there need to know that the CUSTOMERS SERVICE in the stores is why they work in any company. THE WORST EXPERIENCE I'VE EVER HAD AT THAT LOCATION. The girl got mad because my adult Son & I watched her as her high school jacket sleve repeatedly brushed over my sandwich. My Son politely asked her to remake the sandwich. SHE escalated the situation with rotten remarks, attitude, fake hair slinging, head wobbling, eyes rolling & lips poking. We WERE NOT screaming back at her but I did quietly ask my son "?!what did she just say!!?" Which meant that her ugliness was about to leave a family in morn over a stupid sandwich to them. But to me, how you TREAT PEOPLE. CUSTOMERS HAVE A LOT GOING ON IN THEIR LIVES!!!! SOME REALLY GOOD & SOME MAYBE NOT AS GOOD AS THEY'RE DETERMINED TO SMILE ☺ THROUGH. She may not still work there, BUT my memory is STILL vivid of THAT EXPERIENCE THERE!! I look at that store front and it is sitting on the dark corner of KROGER. WHATABURGER IS LITERALLY IN THE SAME PARKING LOT SITTING FAR OUT IN FRONT OF IT WITH EXCELLENT CUSTOMER SERVICE. WE STOP...

A Five-Star Experience with Outstanding Service!

I had an amazing experience at this Subway, thanks to an exceptional server who truly made my visit special. I believe his name is Ayan. From the moment I walked in, he greeted me with a warm smile and a genuinely friendly attitude. What stood out the most was his attentiveness—he carefully listened to how I wanted my sandwich prepared and made sure every detail was just right.

Not only was he accommodating, but he also took the time to explain all the available choices in a way that felt inviting and helpful rather than rushed or routine. It was clear that he takes great pride in his work, and his enthusiasm for providing excellent service was contagious. You could tell he genuinely loves what he does and enjoys making customers happy.

The entire staff shared the same friendly, down-to-earth energy, making the atmosphere even more welcoming. If you’re looking for a place where great food meets outstanding customer service, this is it! I highly recommend stopping by Subway #27280-0, you won’t be...