I typically eat at Torchy's at least once a week if not more. This particular visit really put a new perspective on where I chose to eat location wise. I get to the walk up order locaction area. No one at the counter. I am still double checking with my 3 kids what they want. After about 5 minutes I told my kids to sit in the booth right behind while I order. There was a lady in a black and red tie dyed Torchy shirt that had been texting a little ways from the counter but basically right there. I had waved she looked up from her phone and went straight back to texting. It wasn't till about 10 minutes later the line that had quickly formed behind me someone asked if I have been helped. After letting another customer know Ive been here for a long time she flagged down someone off the clock. They ended up finding a Trainer on duty who came to the front. A back and forth happened where the employee behind the bar texting said well I don't have a card what do you want me to do. After things were figured out She finally started taking my order. As someone who eats here regularly my kids orders sometimes change but I am very specific with my order but not complicated. Ordered everything after multiple eye rolls and I can't order that even though it's on the kids menu. I get to my taco which is a Madidor sub jerk chicken because I don't eat red meat. He argued a bit back and forth that we don't Change or do that. At this point I was ready to leave but another co worker showed her how to ring in this modification. I pay and go to get my kids drink and water. She comes to me while I have 4 drinks in hand and says here is your Torchy's Tini. I point out the obvious my hands are full. She hufs and pufs and rolls her eyes. I let her know follow me these 20 steps or I can come get it. At the point I should have just left but have paid for my food and I decide to stay. The food starts to come out and everything seems OK. I talked to the person who dropped my food off, which was I believe Garrett or Jarrett and I just kind of let him know what was happening. I was very unhappy and had a really uncomfortable encounter with the lady at the front, he let me know that he was a trainer and they were working on certain things. I will say he made the visit a lot better and that I will continue to go back to Torchy's. The more frustrating part is that the taco her and I went back-and-forth about was never rand in correctly and the food runner looked at me as if I might have not specified what I wanted. We waited for that, and on top of it that there was a significant amount of fruit flies that we continued to shoe away...
Read moreTorchy’s Tacos!!!
I recently had the pleasure of dining at this incredible taco shop, and I must say, it exceeded all my expectations! From the moment I stepped inside, I was greeted with warm smiles and a vibrant atmosphere that immediately made me feel welcome.
Let's talk about the star of the show—the tacos! Oh my, they were simply outstanding. Each bite was a burst of flavor that transported me to culinary heaven. The tortillas were fresh and perfectly toasted, while the fillings were a harmonious symphony of spices and textures. Whether it was the succulent grilled meats, the mouthwatering vegetarian options, or the imaginative fusion creations, every taco was a masterpiece.
The menu offered a wide variety of options, catering to different taste preferences and dietary needs. The staff was incredibly helpful in guiding me through the choices, ensuring I found the perfect combination for my palate. They even accommodated my dietary restrictions without compromising on taste or quality—a true testament to their commitment to customer satisfaction.
Aside from the exceptional food, the service was top-notch. The staff was knowledgeable, attentive, and genuinely passionate about their craft. They took the time to explain the ingredients and even recommended some lesser-known culinary gems. It was evident that they truly cared about creating a memorable dining experience for each and every customer.
The ambiance of the taco shop was delightful, with lively music playing in the background and colorful décor that added to the overall festive vibe. The seating arrangement was comfortable and well-designed, allowing for an enjoyable dining experience, whether you're dining solo or with a group of friends.
In conclusion, if you're a taco lover or simply looking for an extraordinary culinary adventure, this taco shop is an absolute must-visit! The combination of exceptional tacos, friendly staff, and inviting atmosphere creates an experience that you won't soon forget. I can't recommend this place enough and I'm already counting down the days until my next visit!
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Read moreCasa Linda Plaza, Dallas: I had lunch here at noon and it was busy but there were plenty of tables open. The place was clean and the staff was friendly and wearing masks. It was very interesting inside too. Lots of things to look at and different places to sit. Most of the walls were garage doors which could be opened when it's cooler in the evening. I want to come back for that! I ordered at the counter. I told the cashier I had not been here before and she was kind enough to explain how it works and reccomended the "award winning chips and queso". (The tacos are single and a la cart) I ordered one Green Chile Pork and one Crossroads and of course the Queso. It wasn't long before the food arrived and the queso was outstanding. It had different piles of goodness right in the queso so you could have a bit of each on every chip or mix it all together if you wanted. The tacos were good although a little dry. The Crossroads is brisket, grilled onions and jalapenos and the Green Chile Pork is Pork Carnitas and Cojita Cheese. There are many taco to choose from and I want to go back to try some more in the evening to see if they open those garage doors. Thanks Torchy's staff...
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