Monks — Restaurant in Danville

We go here all the time, like weekly and always order cinnamon pretzel balls and they give you icing to dip and I order orangeade and it's yummy. Today I'm told I need to pay .66 cents for icing after I pay for order realizing I didn't get any this time for the first time ever!! And my orangade is yellow and cappy bottom of the barrel drink. WTH!! Needless to say I left can't eat my cinnamon balls cause no icing and threw drink away! Thanks so much....

It's difficult to be disappointed by a simple mall pretzel, yet here we are. Most of the time, this location is out of pretzels, and they ask if you'll wait 30 minutes for a new batch. I do not want a pepperoni pretzel bite - I just want a regular pretzel. They also overcharge significantly: the listed menu price of one pretzel is 3.69 but at checkout my total was $5,...

They charge double sales tax, this is totally illegal! Also, every time we have ever tried to order from here, they're out of pretzels. Are you @#$%& serious? Out of pretzels? This place sucks, we'll never go back here and will notify the municipality that the place is over-charging for tax. Class...