Wendy's — Restaurant in Danville

I use to love Wendy's but know would never go to the Danville store on Vermilion again .. long story short .. the order was incorrect.. I only wanted to be sure she didn't accidentally give a order for maybe someone else.. but it turned out I was complaining that she gave me a double instead of a single.. in no way was I up there to complain.. but the manager ..whom we assumed was a manager just went crazzy on me saying I'm complaining for getting more then I paid for and was very disrespectful to a customer that only wanted what he ordered .. not more.. not less .. just what I've paid for .. I didn't feel that was more then reasonable.. she throw our burgers in the trash and pretty much yelled at me to just wait and she will make me a new burger or do I want my money back? I said I wanted only what I ordered ..so she grabs the burger from the trash and fingers through it saying in a very disrespectful tone that it was correct but a double instead of a single ... Ugh .. anyways she then hands me a new burger that she made .. I sit down as she proceeds to make the local Danville firemen there food all with the same gloves she had on after digging in the trash for my burger ..😥... Epic fail .. we got up and walked out leaving the untouched meals that cost us omg 16$ for a burger that no where near looks like the picture that they are selling us .. paper thin burger for 8 bucks with cold fries..oh yeah coldest fries ever and that really started it all off was the fris .. I first brought them up cause they were old as dirt and omg literally cold .. so they gave me fresh real fast no problem.. but when I sat back down to eat is when I noticed the burger was a double instead of a single ... So when I came walking up .. the cashier says... Omg what's wrong now? .. this is a cashier that serves us ice in our beverage with a bandage around her finger .. very not cool in a food service industry.. that should of been covered with a glove or finger glove not just a bandage wrap with blood around it.. I understand that maybe they were having a bad day idk but we all have them .. but to be treated that way by a manager? Uncalled for completely .. ok not so short but owell .. felt I'd say it as it happened cuz this app asked why I hated it so there ya go .. more then hated it .. completely discussed in what they consider service.. in no way will I ever eat there again not will most everyone I know and have told of this visit .. it's been a couple weeks since this happened and I wasn't even going to bother with the review but I felt maybe they might learn what customer service is truly about and if you want to get customers back in the door .. maybe start with a smile and some respect for those that make your pay check .. oh and if they ask for a single give them a single..how hard is that ..wow how many times a year does she do that? Bet that costs some money in the business profits.. well if you read this and still eat there .. good luck ..oh and wow do some cleaning .. that place was nasty smelling and grime on everything like they cleaned with the same uncleaned rag from last month .. nasty .. the end of...

Look, I’m well aware I’m pushing 35, but let me tell you something—this was no ordinary moment in my life. I’ve been watching SpongeBob since I was 11. That’s over two decades of my soul being molded by the unrelenting desire to taste the most legendary sandwich in cartoon history: the Krabby Patty. So when I found out they were actually bringing it to life—for real—I was consumed by an ecstatic joy, a joy that surged through me like a tidal wave of childhood dreams rushing to the shore of my adult life.

But oh, how the mighty have fallen.

I arrived, anticipation in my chest, my heart practically trembling. This was it. My chance to taste what generations of Bikini Bottom inhabitants have sung praises about. My expectations were sky-high, rightfully so. But then... then they handed me the bag. A plain, dull, soulless bag. Inside? A plain, equally uninspiring wrapper. I peeled it back, and there it was—a burger. Just a burger. No special wrapper. No quirky box. Not even a hint of SpongeBob anywhere. It was as if I had wandered into some parallel dimension where Krabby Patties never existed at all. And the final insult? They forgot the pickles. The pickles. Anyone who knows anything about Krabby Patties knows they must have pickles.

And in that moment, everything shattered. My dreams, my expectations, my inner child... obliterated. I drove home, a hollow shell of the person I once was, with an awkward lump lodged in my throat. Depression wrapped itself around me like a cold, wet blanket as I stared into the abyss of my plain-ass burger. I held back the tears and whispered to myself, "You're almost 40. You're almost 40."

And yet, some dreams, it seems, were never meant...

I love Wendy’s products, always have. The fries are great, burgers better than the warmer burgers at MD or BK. However, I rarely eat there anymore because the service is just terrible, damn I mean they just have no clue. I was talked into going by my daughter. We got there and they had a couple customers in the dining room and a few in the drive up. People in the dining room and drive thru where waiting on there food to come up. This was my first clue that nothing has changed. We ordered and were given cups to get our drinks. They put ice in the cups so I assume the ice maker on the machine in the lobby was broke. Both drinks we had no carbonation. The kid at the counter said it doesn’t work on some types of drinks. So we retrieved drinks from the drive thru. Unfortunately they were out of the drink I wanted. Food came up, they shorted me a fry, had to wait on that. Went to the table and wanted salt, none in the self serve so I had to wait at the counter. Went back to the table and they forgot the sauce for the nuggets, so back up to the counter I went. The fries and nuggets were cooked in old oil. My god, I wish someone would buy this place and make it as good as it once was. I miss...