This Culver's has been in this very spot since at least the 90s. My family has particularly enjoyed their fried chicken many times over the years. Personally, I like their burgers, which was my own personal motivation for this particular visit.
The space really hasn't changed much over the years. There's a long counter with three registers up front. The wait to order was not long - I waited for one group ahead of me to finish ordering, then placed my order with the next cashier. After doing so, I filled my soda glass and found a suitable booth and sat down to wait for my meal.
For the 2-3 minutes it took to receive my food, I pondered the space itself. Little things have changed in the years since I dined in the space itself. There are multiple layers of drop ceiling present, artistically layered upon each other within curved boarders. The central dining area has a prominently displayed mirror now, flanked on either side by frosted glass features. The carpet appears to be about the only thing unchanged. It may have been replaced at a certain point, but it's still the same nondescript dark patterned carpet as I remember. This is something unique to Culver's and a feature I don't especially understand in particular. It seems with the amount of people that accidentally spill a soda or ketchup or something similar, this would be much harder to clean than a tiled or other similar flat surface. At any rate, the dining room looks like a dining room at a Culver's - nothing to complain about here.
I soon got my double butter burger and fries and consumed both. The crinkle cut fries tasted exactly like the fries from pretty much any other visit - they had their characteristic crunchy exterior and fluffy interior, much like crinkle cut fries from any other place offering them. The burger was also good - two smashed patties that were still juicy, yet still had plenty of crispy bits throughout their surface. All in all - it was a good, fast meal, exactly what I would expect of this or any other Culver's.
This particular Culver's is pretty far from my home, as I most often visit the one on Spruce Hills Drive in Bettendorf. Still it was nice to visit this location again and if I were in the Jersey Ridge Road area again, I would not hesitate to come back. It's a Culver's, largely clean throughout the interior with fast and friendly staff. Thanks for the...
Read moreCame here this past Thursday around 2pm, we went in and ordered at the tables with the QR codes. Me and my friend ordered separately but got the same thing, he got his food first and it was served on a tray and a full drink. Then my food came (the same girl brought it) and it was in a bag and she tossed it on the table and walked away without saying a word. I said excuse me multiple times to get her attention and she ignored me and walked away and pulled her phone out, until I said it again loudly and she turned around and I asked her for a drink cup. She rolled her eyes and left, came back with a small cup no lid no straw and walked away without saying anything. I literally had no previous interaction with this girl so I have no idea why she was so disrespectful to me specifically. I don’t know if there was a manager on duty but I regret not asking. Also the place was filthy no tables were clean and the employees were being very obnoxious up front and all had their phones and were cussing very loudly.Ive only been here twice and the last time the drive thru employees were rude as well and high out of there minds. The one in moline is way better and the people are nicer. Don’t go to...
Read morePOOR CUSTOMER SERVICE & UNSANITARY it was 15 minutes til close and i figured since this is a fast food restaurant the drive-thru would be open. Well it wasn't open so, we decided to go in. Before we ordered the girl at the counter said "we close in like 10 minutes so you guys can't eat in" i said ""i know i went to the drive thru but it said you were closed."" We proceeded to order and when they started to make our food they weren't using gloves and they were also using a rag to wipe down equipment while making our food (they touched the buns and the cheese with no gloves) when our order was ready i asked the lady who seemed to be the manager if the cooks usually wear gloves in the back and she replied with "I'm not sure".
I personally work as a manager in customer service and we give our customers the best service possible until the time they leave our store, whether that's one hour before we close or thirty minutes after closing time. This was completely unacceptable!
I use to frequent this establishment but i will no longer be...
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