BIGGBY COFFEE — Restaurant in Dayton

I've only tried Biggby a couple of times. Tried because people seem so hype about it, but idk if I'm ordering the wrong stuff or what, but I haven't been too impressed, really. The locations are generally small so not really a place you'd want to meet up with a big group to socialize for any length of time unless you're non social then hey this your place! I've only gone through the drive thru at both locations I've tried so can't say too much about Cleanliness and staff and all that. I mean staff seems friendly enough from our brief window /speaker box interaction. I might give them another try idk maybe I'll look for some suggestions on what's good beforehand. I wouldn't say don't go, because apparently they're doing something right there's enough buzz about them. Just give it a shot and see what you think. :) Not a bad experience just not...

The drink & food is GREAT, however the service today is lacking. I went thru there at 5:20pm ish 4/3/2023 Monday. The young lady taking the orders was rushing me and kept saying would you like anything else would you like anything else repeditly in a agitated tone over n over so fast. Made me so nervous that I didn't order more. I also forgot to pull my coffee card out that ya'll gave me for earning a free coffee cause she rushed me so. I'm telling you, you will have more sales if you retrain that young lady, teach her to slow it down & to suggestive sale. Also a smile and greeting would be nice. "Hello there" simple .... she had long dark hair, not pulled up. Just...

Stopped here at this location on a trip from Chicago. It was around 6PM and my group ordered coffee ahead online so we could quickly pick it up on our road trip. Unfortunately, we did not receive a single coffee. Upon arriving to the store, it was closed, with a note at the drive-thru indicating they closed early. Why would they not turn off online ordering if no one is at the store? The next day, they proceeded to make my order and charge me for all the coffees - instead of noticing it was from the day before when they closed early. I reached out to try and receive a refund and have heard nothing back. This place stole my money and absolutely does not...