Burger King — Restaurant in Decatur

We were hesitant to try BK based on previous experiences a LONG time ago. But my daughter had never been, so we went on a limb.

Drive thru customer service was spectacular! This location is attached to a gas station and the menu board was all scratched, so it looked sketch. But our order was correct and the food was warm so no complaints there.

My husband and I both ordered the chicken sandwich. The breading has a certain seasoning in it that reminds me of frozen chicken you get from Walmart except this chicken also had a weird shape. It was not just a chicken patty-shape, it had knarls and kinks in it. Our sandwich was made with potato bun which is my fave which hosted a horseradish/mayo-type sauce on it, but I didn’t like the way the flavor of the sauce clashed with whatever seasoning is in the breading. I am going to feel confident in assuming the chicken is not breaded in house but rather are trucked frozen so the taste cannot be changed though. No biggie, I can always go somewhere else for my chicken sandwich cravings after all it IS called BURGER king. And my daughter did enjoy her burger.

My deduction of a star is due to the actual taste of the food as it wasn’t my preferred taste, even though the fries are great! But customer is on point. So if you’re driving through and need a quick place to stop,...

Burger King use to be have it your way. I guessed that changed I roll through drive through actually in a rush but I'm depleted so not trying eat heavy but I got a mad craving for some Hot fresh salty fries and a Cold drink not Ice cold and watered down just a cold drink. So I order a Large fry with extra salt please and a medium coke no Ice. The lady can't hear I repeat myself twice to hear this as a response. "I will put you salt on the side just pull around". I pause like this not what I asked for or said. And this asain lady actually through 2 salt packets in my bag. This Manager at the window didn't not understand my request nor my reasoning but for her convenience she throughs salt in my bag. They petty me wanted to drive off, pull those two salt packets out that bag and throw teem at her or on the ground with her watching me do it but in a rush. I accepted the order as presented even though frustration. I noticed somebody there other than the manager had common sense to salt my fries as requested THANK YOU. Because Luke warm fries don't hold salt. I was already having a long day but those salty fries and that coke just gave me life at the time. Oh yeah the Alvord/paradise location...

its to bad you cant give a zero star rating because this place sure earns it. this has to be one of the worst burger kings in America. extremely bad management and owner. poor quality food served and service. workers reflect the owners attitude. and check your ticket if you order one of the special deals you most likely will pay full price. just a mistake of course that they make over and over. and if you go in the nasty bathrooms first you wont eat there. lots of good places to eat in Decatur but this isn't...