Subway — Restaurant in Del Rio

I ordered online, got a call from the server due to oven maintenance two of my subs could not be made, another product was not available so, I requested a refund, he was rude condescending and was demeaning me as a customer, stated refund will take a week for my money. I asked for the manager he declined, I asked for the manager's name he declined, I asked for his name he declined, I asked him to do his job he said no then he hung up on me, refused to answer my call back. I cant cancel my order, I can't have my products, and he won't even answer my calls. I didn't know the subway was this way, I didn't expect this store to decline customers to give their money back. every time I try to talk he would cut me off, he said he was just doing his job to understand him, when I asked him to understand the frustration of a customer he was not willing to listen and cut me off. I am very disappointed with this store, they are always rude and just because they won't get in trouble they do this, how can they do this to a customer. How can the manager allow people to work like that, and how can the owner allow this to happen. clerk was...

Drive thru takes entirely way too long for only 1 order. And I thought going inside would make a difference, well it would've if only the female worker wasn't busy flirting with her male coworkers. Customers are sometimes in a hurry and she's taking way too long scooping tuna onto my 6inch plain and dry sub. Told her 3 times no cheese and to just make it plain. Friggin flirting the whole time giggling and then trying to compliment me as though she wanted me to send flirt vibes just so she could keep that attention ball rolling, VERY UNSATISFIED AND DISGUSTED WITH HER BEHAVIOR. (Subway...

i usually don’t have problems with this subway and I never write reviews, but recently I went and asked for a sandwich with pickles and lettuce and got a sandwich with tomatoes and lettuce no pickles. I’m allergic to tomatoes so I took the sandwich back and told them they made my sandwich incorrectly. instead of remaking my correct sandwich I paid for the worker just threw the tomatoes off and added the pickles which I didn’t realize until I got home when I noticed tomatoes juice and residue still on the sandwich. I tried calling the store 5 times to speak to a manager...