Wendy's — Restaurant in DeLand

So I decided I wanted to have a Wendy's Frosty and I thought you know what I wanted some fries and chicken sandwich.. I almost left probably should have, the picture shows you what was behind the counter. Then the kid / cashier said did I see you drop that chicken sandwich on the floor? I looked at the kid and I said I hope it wasn't mine, no I don't think it was. I then asked did you put mayonnaise on it he said yeah I said no it was supposed to be plain. I said please remake my chicken sandwich and it's only supposed to have lettuce tomato on it. The guy in the back said it'll take six minutes meanwhile he's already fixed my frostie & it's sitting on the counter. I asked for Ranch dressing he threw it in the bag so I reached in and my fries were Ice cold. I requested hot fries. I said I guess you did not realize they were not hot. He said he wasn't in charge of the fries. Then I had to wait on the fries... OMG WHAT HAPPENED TO TRAINING EMPLOYEES? THE IRONY DAVES PHILOSOPHY WAS ON THE WALL ALWAYS FRESH .....WHAT A PIG STY WONT BE BACK ALL THIS HAPPENED AT 745 AT NIGHT NO ONE ELSE WAS...

I only like to go to this Wendy's when Charles the shift leader is working he makes sure that my food is always fresh and made properly he is such a nice man he loves to get to know his customers he calls me by name when I walk into the restaurant he absolutely makes my families dinner out a pleasurable experience I have noticed that when he is there the dining room is clean and tidy the trash is never overflowing like it does when other managers are working I live close by the north DeLand restaurant and when I found out Charles was transfered we make the drive to the South DeLand store now because we know that our food will always be just like we ordered it... It is my opinion that if Wendy's wants a store run correctly and the customers happy make Charles a...

I had the worst experience tonight, the dyed redhead girl not only took the order wrong but also shoved the food in my face telling me that's everything but it wasn't at all. I got the wrong sandwiches for my combo, then was missing 2 baconator fries I asked to be upgraded on 2 biggie bags, got attitude as well. Almost crushed the ranch she forgot in my hand handing it to me. Everything and I mean everything fried was cold. Cold nuggets, and the fries were too, not even double dipped to crisp them up just cold and horrible. I won't be using Wendy's again for a long time sorry Wendy's, you lost a former employee as a customer. And as a manager myself that was atrocious...