Spice of India — Restaurant in Delavan

My spouse and I were thrilled when we found out this place opened (a much faster drive than Milwaukee or Chicago), and thought our days of commuting to the city for curry, naan, and all manner of delicious, satisfying Indian food were behind us. Hoo, boy, were we ever wrong! Stopped in for dinner this evening. The lone server seated us, and informed us that in addition to the menu, the buffet was also available. Since we're not big into buffets, especially in the wake of the pandemic, we opted to order from the menu. We ordered both our drinks and our food right away, and waited patiently for the food and drinks to arrive. Our server forgot we ordered drinks, and asked whether we wanted something besides water, when she returned... about 30 minutes later. We reminded her of our drink order (two masala chai) and she walked away. I understand being the only server, but aside from two other parties of two, no other diners were present. While we waited, we walked over to peruse the buffet. Oddly enough, the two items (palak paneer and lamb Rogan Josh) we'd ordered were available, so we thought it might be a nice preview of what we would be eating. It WAS a preview, but sadly, it was a dismal one. The palak paneer appeared dry, smelled somewhat burnt, and wholly devoid of spice, despite the smell of seasonings greeting us upon entering the restaurant. The lamb Rogan Josh appeared and smelled similarly dry, bland, and burnt. Perhaps their buffet temp was up too high? Perhaps the buffet had been left longer than it should have, and was to be turned over shortly? Regardless, I was relieved we hadn't opted to order from the buffet, and hoped for better food to come from the kitchen. But, what unfolded next is still something my husband and I struggle to comprehend, and were absolutely horrified to witness. One of the kitchen staff (maybe the chef?) emerged from the kitchen with what appeared to be a bowl or dish in tow, bellied up to the buffet, scooped up some palak paneer into said vessel, and retreated into the kitchen. Maybe he was grabbing some food for himself or for one of his coworkers (didn't see anyone else, but hey, who knows?). The look of disbelief and abject horror on my husband's face told me that was not the case. I inquired as to what he was so horrified for, and he told me that the vessel we'd seen the kitchen staff member scoop old buffet food into was, in fact, a pan. Initially, I laughed it off... that is, until I saw the server (who still had not brought us our drink order nearly an hour later) walk over to the buffet, scoop some rice, some kind of curry, and fried fish onto a serving dish, and walk back to the kitchen, only to return minutes later and serve the exact plate of food to the patrons seated behind us. I caught one whiff of the stench of clearly old fish, and any shred of hope I may have had for this establishment was immediately snuffed out. We left immediately, and don't intend to give this place another shot. Never in my life did I think I'd see something like this, and question if I was being filmed for an episode of Practical Jokers, or Kitchen Nightmares. Guess I get to check that one off the ol' bucket list.

To the owners and staff: you had a golden opportunity to set up shop as the only Indian restaurant in this area, introduce this area to Indian cuisine, and to secure a loyal customer base. Not only have you royally blown this chance, you are insulting your customers' intelligence, and are risking the health and safety of all who dine in your restaurant. I recommend getting out of the industry before a sickened patron (or several) files suit, as that is almost certain to happen if you continue to carry on serving old buffet food passed off as freshly made.

TL;DR: was almost served bland, burnt, old Indian buffet food, poorly passed off as freshly made. Diners beware! Restaurant...

Miserable Attitude - Times 3... On our first and LAST visit here in October 2017, We noticed the dining room being about 20° cooler than one should be. The place was about 60% full and we waited patiently to be served. After 25 minutes we finally ordered. Our server mistakenly gave us a regular soda when a diet was ordered and she "snarled" back as if it was our fault. Our food was overall nothing to write home about. We expected much better from a place that has been here for so long. Our server never checked back on us for anything until she dropped off our bill. We had to ask another server to refill our drinks and bring us just a little more sour cream. My big problem and the reason we shall never return is that they charged us individually for the rice & beans that should have been included with the dinners we ordered. They also charged $1.79 for a TINY cup of additional sour cream which was not even real sour cream to begin with. Upon noticing these very over inflated charges we tried to get our servers attention and she avoided us so much so after 10 minutes we just went up to the register to work things out. The lady at the register ran off after our server who finally came to the register only to "bicker" with the register lady making us feel really uncomfortable. The two of these employees stood by the charges given us and we demanded to speak with a manager. The "Owner" arrived and the three "bickered" back and forth and they still insisted we pay what they claimed we owed. Nothing doing. I was just about ready to walk out without paying anything when the "Owner" (?) then took a flat $7 off our overinflated bill. Our server was not happy that we did not tip anything after all we had been through. What a lousy experience in our otherwise fantastic day. "Full Cage Bars" on all their doors and windows I believe are to keep "SOMETHING" in at night. Delavan, WI is hardly a "high crime" location. Hernandez is only a mediocre Mexican restaurant. What else can they be protecting? Anyway... Avoid these miserable people...

Horrible horrible expirence. Sitting there waiting for my waitress who was too busy in the back jaw jacking For 10 min at least I started to notice how dirty the place was. Her excuse for taking the longest time in the back which I could clearly here her conversation that wasn’t at all work related proceeded to try to tell me she’s had a busy hectic day and claimed that it was super busy not thinking that I spent 45 min in this restaurant with only two other tables there with only one person at each table. It was just me and my husband that were at my table. Most of this food is not real Mexican food. Very American like no different than going to a Taco Bell. This place was recommended by my father which at that point I should have known but we had some errands to run in delevan and decided to stop by and try it. NEVER AGAIN. Mind you she only got a 2 tip on a 30 dollar bill. She asked both of us if we wanted corn or flour tortillas we both said corn. My husband didn’t receive any at all mine ended up coming with flour plus she didn’t know the menu at all. I told her the name of what I wanted and she had to look at the menu and ask what number that item was. 🙄 I’m always very generous with tips but...