Bello Gino Pizzeria — Restaurant in Delaware

On Sunday, August 27, 2023, at 8:17 PM, I visited Bello Gino Pizzeria for a large pizza, as I often do. As I arrived, I decided to take a SMALL bag of trash from the car to put in the proper trash receptacle OUTSIDE of the pizza establishment. Nothing was illegally dumped, no mess was made whatsoever, nor was the trash receptacle overfilled. Quite frankly, no one would have ever even noticed that I put anything in the trash can.

Nonetheless, the employee at the pizzeria made sure to confront and correct me on my usage of the trash can OUTSIDE of the establishment, stating that I "can't use the trash can". When I reminded the employee that it is a trash can and "it's there to be used", she stated that "It's for the shopping center". Her response is exactly what I was saying, that it's a trash can it's there to be used.

It is absolutely worth noting how much business and patronage I have given to Bello Gino Pizzeria over the last five (5) years. I was a regular there before today and most of the staff recognize me. It remains baffling that a pizzeria employee, manager, or owner, regardless of position, would go out of their way to confront and correct a regular CUSTOMER on usage of a trash can OUTSIDE of the establishment, and of course the employee had to have the last word.

This particular employee, like most of theme there, seems to be rather confrontational as I've seen this behavior from her before on my many visits to this establishment. Perhaps she needs some basic lessons on customers service, or maybe she needs another line of work entirely.

I have a real simple solution to this problem. There are pizzerias all over the place, I can simply take my REGULAR BUSINESS elsewhere and they will ever get my...

Firstly… ignore ALL the bad reviews. They are either punitive, irrelevant, or a communique that should have been delivered in person to the management in order to revise service.

The fact of the matter is that ‘Bello Gino Pizzeria’ will deliver a delicious and consistent experience EVERY-TIME. I personally know the staff and if you express your disappointment to management it will be addressed in your favor. This restaurant strives to deliver a great experience be they both desire satisfaction and require personal income (just like any business).

Now, onto the pizza. The pizza is a medium crust experience with an acceptably mild and delicious sauce with a consistently cooked crust and cheese because a conveyor cooker is used (as opposed to a static oven). The bottom of the crust possesses a crisscross pattern of supporting tray beneath it which adds a delightfully consistent texture which your tongue detects with every bite.

If you like a medium density crust with an agreeable texture and flavor you will LOVE Bello Gino Pizzeria.

Please give it a shot and ignore the negative reviews. Not only do people’s livelihoods depend on your business but the truth depends on you trying something new and giving the business the benefit of your doubt. And if you have a problem is are dissatisfied with your experience, try going to management before leaving a toxic, retaliatory, and punitive review.

People’s lives are on the line. Instead of burning down that which dissatisfies you, try building that business into the experience your desire for the good of both customers and workers alike.

Give Bello Gino...

We just ordered food here tonight. Have ordered many times before and rarely have many problems. This time however our service was absolutely terrible! We ordered food at around 6, they told us about 45 mins for delivery. Ok, no problem. In the past they’ve actually came sooner that when they had told us that time so we thought nothing of it. 7pm came and still no food. We figured they were just really slammed and kept waiting. Still no food at 7:30pm. We called the store to find out where it was. They said the driver was leaving the store then. Finally at 8pm, 2 HOURS after we ordered, our food arrived. Everything seemed to be in order and while we were more than a little annoyed about the wait we were too hungry to care. So we just dug in. While me roommate was eating her sandwich, however, she found a sticker/tag from produce in her sandwich! I work in the food industry myself and hate leaving bad reviews but there was absolutely no excuse for the service tonight, or for a produce sticker being inside of a...