Burger King — Restaurant in Delaware

Edit: The girl at the drive thru taking orders is extra... In the best way possible. She said "You rule, what can I get for you?"

Everything was right and good. She earned an upgrade to my review.

This place has lost some good workers. The child taking our order through the window kept asking "is that it?" after every addition, and didn't let us finish our order before telling us a total for what we had ordered so far and telling us to pull up.

When we pulled up, we asked to add to the order, and she just stared at us for a moment and asked if it was a big order. If she had taken our entire order the first time, we wouldn't be adding to it. We're a family of five, so if big orders annoy you, find somewhere else to work. Everywhere is hiring.

When we got the first part of our order, the burgers we ordered specifically without cheese had cheese. When we handed them back to her, she gave us a dirty, annoyed look, and didn't say anything. Then she came back and told us we ordered one plain and one with ketchup and that's what we got. We said yes, but we asked for no cheese.

Then I got my spicy ch'king, the part of the order she didn't let us finish before closing out our order. The spicy ch'king is supposed to be red and come with pickles. Please see picture.

Terrible, ugly service. Failure on the execution of the...

Friday night was the worst experience I have ever had at this location. They gave us the wrong order. My fault that I didn't check it before we pulled off from the drive-thru. We got home and had 2 Whoppers and 2 fries. We ordered 3 Whoppers, 3 cheeseburgers, and 3 fries. We drove back to that location. When I walked in, there were already people waiting for their orders that had been messed up. What's disturbing is that they took the sandwiches out of the bag and put them under the warmer. We didn't open them BUT the Whoppers should have been thrown in the trash. That's disgusting to think they may have given them to someone else. We did remove them from the bag and place them back before driving over. I waited 20 minutes for my order. While waiting, I saw more people walk in with messed up orders. How do you mess up EVERY single order?!?? I finally got my order after waiting too long for it. I didn't demand a refund because the workers seemed incapable of giving me one. I observed that the drive-thru was now backed up because of these incompetent workers. When I got home, the fries were greasy and they still had messed up my order by not customizing the Whoppers. I spent an hour dealing with this situation. Never again will we go to this location. We will go to the ones on Gemini or near Tanger...

Oh my goodness, I don't think I have ever been yelled at like that for pulling up in the wrong place . This lady with a huge tattoo on her chest or neck what's so rude in the Drive-Thru all I asked is my soup would be out before my break would be over and if it wouldn't be would my money be loaded back to my car I was being very nice about. They asked me to pull up I said sure and the lady comes out using my dude and start screaming and yelling like a mad woman . I have never in my life . I think they was mad because in the Drive-Thru I took ask him to give me a minute to order so I could look at the menu. They made our food completely wrong and we think until that they did it on purpose we spent $20 there and I would definitely like my money back. Or a replacement order but for a different Burger King because that place is so rude conditions special and I think they may be late on my break on purpose because they took extra longer than my food out it's still got it wrong. If you could please email me a message back from management...