Great Wall — Restaurant in Delaware

DELIVERY DRIVERS BEWARE.

Lady seemed nice at first, but accused me of stealing someone's food as a delivery driver. She claimed that their system showed I was still in the parking lot. It was probably 20-25 minutes after the delivery. I was already somewhere else. I only answered because she called twice, and I recognized the area code. Mind you, I'm still delivering other people's orders at this point.

She called asking, "why did you steal food, why didn't you deliver." Then AFTERWARDS said "ok let me call the customer." You mean to tell me that you didn't verify the food was actually delivered with the customer before you harassed me? Instead, you assumed that I took it? I dont want to play the race card, but I probably know why she assumed.

Hadn't she called with such an accusatory tone, then I wouldn't have written this review. You simply could've asked, "our system shows blah blah blah... is this true?" or something along those lines. Even then, why are you calling a driver after the fact?

I've NEVER dealt with this much unprofessionalism as a driver. Perhaps it's their culture, but there's a proper way to...

So far, I have only gotten takeout with delivery, one time, but it was enough to impress me to write this review. I got steamed dumplings, an eggroll and bone in spareribs. Everything was so delicious and I was impressed that the spareribs were not overly cooked. The last place I went to used to burn them, but Great Wall cooked them perfectly. Everything was delicious and I can’t wait to order from Great Wall over and over again.

Since this review I found out that Great Wall will not be delivering on weekends anymore, which changes things a bit. Last week I ordered food on a Sunday and asked for delivery because I couldn’t get to the restaurant. This is when they told me, unfortunately for them, I ordered from another restaurant and realized how delicious this other restaurant’s food is. I feel Great Wall is going to lose some business because of this, not only from me, but...

DO NOT ORDER FROM HERE I called to place an order for delivery and was met with an unpleasant voice over the phone of a middle aged white woman who sounded to be under the influence of some form of substance. She repeated my order and address back to me incorrectly. After my card was charged, 10 minutes later she calls back to inform me they cannot deliver my order because of a $30 minimum on delivery orders not including the delivery charge and drinks. So my $32 was not good enough for them. I now have to wait 3 days to receive my money back, if it was ever voided anyway. Most places only have a $20 minimum I have never heard of $30 before. I think it was just the fact that they did not have a delivery driver because they stated that twice while adding in about a $30 minimum so it doesn’t look as bad on their part as a business....