Wishbone Tavern — Restaurant in Delhi Township

First time here even though we've lived 5 minutes away for 8 years now. Came around 4:30p, steady, but not busy. The free kids' meal on Wednesdays with purchase of an adult entree is a family-focused bonus that is much appreciated and will probably continue to bring us back (albeit, the kid's options aren't the healthiest). The place is clean, including the bathroom; that speaks volumes. Our server was nice and energetic, didn't get her name, but light-skinned, with natural curly hair. The food gets 4 stars instead of 5 because the burger was not medium (no pink) and the cajun fries were lazy; 5-star service would be tossing them in the seasoning for an even coat instead of just dusting the top of the pile. Atmosphere gets a 3 because of the lack of seating options (no booths), and the inconsiderate patron who came outside and lit-up on the patio as we were walking to the entrance (me and the kids don't want to inhale your cig-smoke, and you'd think people would have enough consideration for others by now). And that actually seems to be a mark with Wishbone. While it was my first time there, I've frequented the other businesses around it and have several mental snapshots of the smoke wafting from people on the patio who just must share their cancer-sticks...

Atrocious customer service both in person and via delivery. I was just YELLED at by the manager over the phone.

We had placed a delivery order that was missing the ranch dressing for our wings, salad, and appetizer. We placed a replacement order for the missing sauces. When trying to explain to the manager they told me they canceled the order and they "weren't giving out free food!" We only wanted the dressings that we paid for. I wonder what he might have been inclined to do had I asked for replacements in person.

The wings are bland and undercooked.

This experience tops off several horrid in person dining experiences. We have more than once been forgotten by our servers. One time we even flagged down another server who then sent our server to the wrong table. I had to leave the table to find our server to even pay to leave.

Another evening, when trying to explain to the bartender we had been forgotten, she walked away while I was mid-sentence. Causing other patrons at the bar to look at me shocked as I was.

This recurring bad behavior has taught me to avoid this establishment...

TERRIBLE SERVICE AND MANAGEMENT!!! Called to place a to go order. Told it would be ready in 20 mins. Arrived accordingly and after waiting an additional 20 mins. I inquired about my order. I was told they were waiting on my hamburger. After another 15 minutes, I was then told they were waiting on my Mac-n-cheese. Meanwhile, the rest of my order was sitting on the counter in a bag getting cold. Another patron saw what was going on and told me to talk to Sarah since she was the night manager. I told her what was happening and she proceeded to check on my order and again told me it would be a few minutes. When I asked her about the rest of my food getting cold, she just ignored me. Then to top everything else, the hostess/waitress told me that if I didn’t like the way things were getting handled, I could go cook my food myself. I asked Sarah if that was how they treated their customers and again, no response. As predicted our entire order was cold and dry when I got home. This was my first and will be my last visit. What a...