#1 drive-thru cashier had a happy and friendly voice! Spoke American English so you could understand her! Thank you #2 repeated my order to make sure they got it right! #3 was greeted at window by a happy smiling face! (Doesn't happen too much anymore) thank you (Vanessa) #4 all team members and managers that I could see had clean uniforms that fit and their hair was tied back! #5 when got home food was still warm and was neatly bagged! #6 the Arby's roast beef sandwiches had the correct amount of beef on them and the 2 curly fries had been filled full! #7 A supply of napkins had also been put in the bag! (Not done by alot of places anymore) thank you #8 parking lot looked good and menu board was clean. I don't take time like this too often, but this Store is doing it Right! Your supervisor and all members of this store should give yourselves a pat on the Back! I have been (not anymore) in fast food 32 yrs. most all in management and can tell when a store is doing a Great Job!!!!! Thank You!!!!! I...
Read moreI used to work at this Arby's, and I was shocked at the absolutely atrocious customer service I received at the drive thru today. My dad was rudely lectured at the window when he forgot one thing on a big order, and then they forgot three of our sandwiches, and when we were thankfully double checking their work, the same rude woman opened the window and aggressively said, "Is everything all right?" in a super sarcastic tone. When my dad politely told her there were three sandwiches missing, she had no apology and practically threw the sandwiches out the window to him with another sarcastic "Have a nice day." This woman is not the person you want representing this restaurant. We might not be coming back to this location if she's still...
Read moreI ordered some Arby's through Uber Eats. I know there are certain things that just aren't a good idea to order thru delivery, such as fries, sandwiches, and burgers. Basically, things can become stale or soggy, and I should have trusted my gut. I ordered a few things recently and thought it was just okay. Not terrible, not amazing, either. Wagyu Burger Combo with Curly Fries, Brisket Sandwich. My food came to me an hour and a half later, so take this review with a grain of salt, I guess. Brisket Sandwich was bland and definitely doesn't taste smoked like they advertised. Wagyu Sandwich just tastes like a regular burger. Yes -I've had Wagyu before, and this isn't even in the parking lot, let alone 'park'. The portions...
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