EDIT: Full review after resolution:
Initial review: This has been a hard year and I cannot afford Christmas presents for everyone. Instead, we decided to throw a holiday party with what I thought would be good food for all. I called this place on Friday, Dec. 22nd, as I had not been there prior, to ask about their Stromboli and was told by Mercedes that they are around 12 inches in length and about 4 inches wide. For all guests, I thought 4 of these would work at around $15 each with tax. ($70 spent in total, ordered online, even giving a tip which I now regret) Truth is, they fit two stromboli each in a box that is just under 12 inches in length. The stromboli themselves are 9-10 inches long at best and only 2.5-3 inches wide at their thickest point. We laughed seeing this, many of us being from New York and know you can buy a slice of pizza that is almost double the size for $2. A chicken bake from Costco is bigger for $3.99.
Resolution: Carlo, the owner of the three restaurants, contacted me personally and apologized for what occurred. He could tell I was disappointed and wanted to make things right, which he did, His integrity and care for his customers is evident, something that should be championed and recognized. I appreciated this and feel the situation is settled...
Read more“We’re Regulars!” *
We usually avoid doing five star reviews because if you all trust our review, try Brooklyn's Finest and then love them - you’ll be regular customers too. Then, Brooklyn's Finest will ALWAYS be real busy - and we’ll have to compete with you for a table! :-)
My better-half Diane says this: "I'm from Brooklyn living in the Denver Metro, and I have not had pizza this good for over 30 years! I thought - I'm back in New York!"
We always read the low ratings when we do a review and are VERY surprised that there are a few here. Carlo has the professionalism and integrity to actually read reviews and communicate with the people who have rated - that's a RARE and honorable trait!
We've shared Brooklyn's Finest with many family and friends - they've all just raved about how great the food is, and that the service from the people there is absolutely extraordinary - and many of our family and friends are now regulars - that says a lot!
So, we write this because Carlo and his team do a great job - and they deserve, and certainly have earned a review like this.
So okay - we’ll risk it and say it: Stop in and see for yourself - we bet Brooklyn's Finest will have you become regulars...
Read morePicture this: a pack of Canadians in an Airbnb, starving like wolves and on the hunt for pizza glory. As the designated pizza snob, I wasn’t about to settle for mediocre cardboard. We found these guys, and oh boy, they understood the assignment.
Online ordering? Nope. Zip codes are apparently a thing our Canadian credit cards wont do. So we called, and the guy on the phone handled our maple-leaf confusion like a champ. Delivery was lightning fast, driver was basically a pizza hero, and then the feast arrived.
Three 18-inch monsters: The Godfather, Spicy Hawaiian, and Times Square. The Spicy Hawaiian had us questioning our life choices, in the best way. The only complaint? The middle was a little floppy, but honestly, we still inhaled every slice like we hadn’t seen food in days, the flavor of each pizza was spot on.
Would we order again? Absolutely. Probably twice. Look forward to it, next time we are back in town. Cheers team, keep up...
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