Ordered a turkey sausage sandwich that, upon beginning to eat, didn't have 3 of the 7 listed ingredients included. It was bread, cheese, egg, & turkey sausage. No grilled peppers, avocado vinaigrette, or arugula, which is what had made the sandwich sound interesting in the first place. I would have liked the option to change my order if they were out of those items.
But I could tell the young women working there were poorly prepared for the job, and English was perhaps their second, third, or fourth language. They did not call out orders or names as they passed food & drinks out. People took each other's orders. I don't blame them. This company doesn't care to provide what they promise. Glad I didn't get an espresso. The menu shows sugary coffee drinks that mask good coffee anyway, so if that's your thing, why not just go to Starbuck's?
Pros: I ate the sandwich & it was only $11 plus tax. Still a deal compared to the other options in Concourse B, even if it was 2/3 the...
Read moreGood coffee and employees were all super nice and helpful, but while waiting in line I noticed a old lady with black hair, glasses, and a red hat, walk in and it was clear she was making the employees unnecessarily uncomfortable.
I assume management, she was washing dishes momentarily where I thought she was going to help but stopped to interrogate multiple employees extremely loudly. This made me uncomfortable as a customer overhearing as well.
Otherwise great experience but felt bad for clearly...
Read moreCame here on my way home on a flight! The crew that worked MONDAY JUNE 23rd 2025 THIS WAS THE MOST RUDEST UNORGANIZED WEAKEST BUNCH OF PEOPLE I EVERR SEEN! 6 of them back there and it was chaos, no organization and no team work. Stood there for almost 20 min waiting on a small coffe and bagel. When I tried to ask I was met with attitude. Train this crew or get a new morning shift. THEY SUCK! I GUESS THEY FORGOT THEY GET TIPS! I am a great tipper but the cashier ruined...
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