The Breakfast Club — Restaurant in Des Moines

I was really unsatisfied and honestly shocked regarding our service today. My boyfriend and I stopped by for brunch to celebrate his birthday today and we left very upset. We’ve been here a few times and really loved this place but our experience today left SUCH a bitter taste in my mouth that I don’t think we will ever return to this restaurant.

From the start, our waitress was extremely rude. I’ve never dealt with someone in the service with such a horrible attitude. I work in the service industry as well, so her attitude was completely appalling to me. I made sure to pay attention to see how she was treating other tables and when I tell you it was a night and day difference, I am not exaggerating. My boyfriend and I are both in our early 20s so I don’t know if she was assuming we weren’t going to tip well or what the issue was with us specifically but it felt like a targeted attack. She was apologizing to other tables for how long food was taking to get to them, laughing and smiling, etc. She only came up to our table for our food and drink order and to give us our bill. Of all the other times we’ve been here, our food is out to us fairly quickly given the traffic volume that they experience. Our food took almost an hour to get to us, and our waitress wasn’t the one to bring it either. My biscuits and gravy were cold and my boyfriend’s food was cold too. I can’t help but assume we were forgotten about or that we weren’t a priority for our waitress.

I wanted to speak with a manager regarding our service but my boyfriend reminded me that it wasn’t worth it and that we would just not return to eat there. I’m just really upset about how we were treated and discriminated against today.

All in all, if you are over the age of 30, our waitress would probably have been very nice to you! But if you are a young adult in your 20s looking to eat here, I would...

We found this place through TikTok, we definitely loved the atmosphere and the paintings. But the staff didn’t match the energy of the building. The table that I was sitting at was still slightly dirty and had crumbs at the corner. I’m not a huge complainer, so I was OK as long as my food wasn’t directly touching the table, the drink menu was pretty surprising and had a lot of options. The breakfast menu had a lot of options as well But I decided to go with brunch and get a burger, and I added an egg on it, which the waiter was accommodating for that. My wife ordered a French toast breakfast, and when we got our food, it was very surprising. it looked like something hospital cafeteria would have came up with. The table next to us ordered steak and eggs and the pad Thai which looked pretty good. Maybe it’s my fault for getting a burger. The food was not really seasoned and the patty was thin definitely not formed in the back, but obviously a frozen patty. The short of it is, if you want to get drunk and eat bar food breakfast come here if you want to enjoy your breakfast and get full then go elsewhere. It would be a fun date spot as long as you bring money. The plate I was going to order was $25. Burger being $13 plus whatever the cost to add an egg is.

I may be a heavy critic of the salt and pepper shakers, not being cleaned and filled from the day before or the Ketchup and hot sauce being almost empty or maybe it was the dirty table. When I worked in a restaurant, these are things that would have been an issue...

Walking into an old diner vibe very busy resturant. Definitely 80s atmosphere with multiple TVs playing 80s music videos. Very inviting but loud due to amount of people. We choose to sit at bar. We were greeted promptly by a delightful and very helpful bartender. She took our drink orders..Bloody marry's. Which where prepared perfect very good pickles and olives. She made recommendations. We chose a traditional egg and ham dish with hasbrowns. And a non traditional Tuna Tostada and smoked salmon bagel. The atmosphere was very happy and uplifting. Lots of traditional choices with a few unique takes. Our food came fairly quickly. The eggs, ham and hasbrowns were prepared perfectly and delicious. The Tuna Tostada was seared Tuna pieces on a bed of guacamole and picked onions with an sauce. The flaver where amazing Tuna prepared perfect. The smoked salmon bagel had fresh cherry tomatoes cream cheese and red onions. This dish was outstanding and very fresh. The service was as good as the food. There is a reason this resturant was packed . Exceptional service and fresh perfectly...