Whataburger — Restaurant in Donna

Went through the drive thru.......love that lady who took my order............excellent.......got to the next window......got my two drinks with my meal...asked for my 3rd..which was a coffee....she said let me get it.....tells me to move forward....I do....the same little girl comes out and asked to see receipt..........like if I were making it up...and her reason...i didn't ask ...she said because her end of the receipts didn't print out........I didn't say anything.....got the coffee..the meals.....wrong cookies...by the way.....and then I noticed...there was no large fries.........so I got some ones attention....told them......showed receipt again..different lady...she didn't even look and got my fries and we left...........my experience was not great.....although the lady on speaker who takes the order.....she got everything correct.......+100 stars for her....the rest of my...

I went to pick up my online order, my order took very long to be handed to me it came out after 10 minutes. I am writing this review because my foo was cold it must have been left forgotten in a corner getting cold before it was given to me. I don't know you but I like my burger warm at least but by the time I ate it and took me 5 minutes to drive from the food joint to my hotel room and start eating... It was nasty cold on top of that, they didn't give me any straws/tray for the drinks, not one single ketchup, salt pepper or napkins. Whataburger use to be my favorite burger because they used to have a higher standard, not anymore! What a shame! Now I buy my burgers at Applebee's because their service is simply...

I am giving this review to them because the last three times I have been to that restaurant, they have messed up my order. First time they gave me the wrong order. Unfortunately I didn't notice until I got home. Second time I order thru curb side and I sat outside waiting for my order for 35 minutes and they never brought it out. I had to go inside to get it myself. I had called them a couple of times before going inside and they kept saying it was almost ready. This last time I went, they were giving me the wrong order again. Then they ask me to wait for my fries because they weren't ready and when I got home I noticed that they didn't put straws or napkins in my bag. Therefore I can't give them more than a one...