First Watch — Restaurant in Doral

The food was absolutely exceptional—as always, full credit and compliments to the chef for delivering such high-quality cuisine. Every dish was beautifully prepared and bursting with flavor, and it's clear that the kitchen staff takes immense pride in their craft.

However, the service left much to be desired. From the moment we were seated, it became apparent that attentiveness was not on the menu. The wait staff only approached us when we actively called out to them, and even then, the interaction was minimal, limited strictly to the essentials. Water was delivered. Food was placed on the table. And that was the extent of the service provided.

There was no follow-up to ensure everything was to our satisfaction. No offer of drink refills, no questions about our meals, no conversation or effort to make us feel welcomed or acknowledged. We were essentially treated as an afterthought—left alone for the majority of the experience in a space that prides itself on hospitality.

As a result, we made the conscious decision not to leave a tip. Tipping is a gesture of appreciation for service, and unfortunately, we received none worth recognizing. The staff’s aloofness bordered on indifference, and for a restaurant of this caliber, that kind of disengagement is both surprising and disappointing.

If I had wanted a self-service experience, I would have opted for a fast-casual setting or taken my meal to-go. I sincerely hope this is not becoming the norm, as it undermines the excellence of the food and the effort being made in the kitchen. A memorable dining experience requires more than just good food—it demands care, presence, and service that reflects the...

First time at this First Watch Restaurant and I didn’t feel well. It’s becoming a fast food place. I went there with my mom, we got Eggs Benedict and an Omelet, I had a hair on my food. And it wasn’t even tasty. No one on the kitchen was wearing hair caps, so as they scratch their head, hair is falling inside the food. Service was ok, I had to ask for napkins, I had to ask for plates, I had to ask for silverware. All these things must be taken care of before the customer asks, it’s call initiative and being over prepared for what’s next. For example if I ask for French toasts for two, which by the way, were very dry and the fruits were cut from the day before, first thing must come to mind is: “the customer needs another plate and another set of silverware”. If you’re gonna leave a coffee pot on the table, leave it full, not half full, that would make me bother you again for more coffee. If I ask for milk because we don’t like creamers, bring two cups, not one, there are two on the table. Or simply ask the costumer. Do you need more napkins, do you need water ? We never had water. -Do you need anything? I know that might seem like a lot, but if a person wants to make it happen, a...

DO NOT COME HERE!!! Unless you are the most patiently person on earth or you are definitely not hungry, this service is the worse I could ever tried and I always take my kid to mc Donald’s. The waitress won’t even offer you water, once he finally allow us to talk to him, we order and 45 minutes later he came back saying “oh part of your order is ready the other half have was messed up at the kitchen, can you remind me what you ordered?” We asked for the manager, who is even worse than the first guy, this lady took 20 minutes to come back and say “none of your order is ready, he lost the ticket, but is ok we will take care of your order", right, what order again???? oh and also this was a Monday around 9:30am so not even rush hour. So my recommendation is do not come if you want food. Do not come if you like to pay for food. Do not come if you are a person who likes to order food. Do not come if you want to eat. Just do not come here for food, come to talk and enjoy the view, but bring your own water, they won’t...