I am not sure what has happened with the late afternoon and evening group at this Aroma's site. There is a young lady with long black hair that works at night & was working tonight (10/14) at 6:45. In the past few days I have had nothing but attitude, issues, incorrect drinks & disregard from this person. Nothing like pulling up & being told to wait while she talks to her kids on the phone & her boyfriend? at the other window. Being told to wait & having the window slammed after having to repeat my order is not service. Then receiving a drink that is not even full at the end? The morning crew at this hut puts this girl to shame. The management needs to look at the fact that most people return to Aroma's because the girls that wait on us are polite, thorough & deliver quality with a smile. The type of service this girl is delivering isn't worth anyone's...
Read morei just came through the drive thru at this location the lady at the window told me her name was maizy and she was phenomenal definitely deserves a raise i have never experienced this level of quality service at any other aroma joes location before my drink was delicious and she was nothing but sweet to me i complimented her on her service and she shared with me that someone had just left a bad review about her and i think that’s extremely preposterous this was by far my best aroma joes experince i have ever had whoever left that review on her has no idea what they are...
Read moreStaff could definitely use some more training. Always a least a 10-15 min wait even if there’s only one car in front of me. Then my order is always messed up to some degree. I asked for a Mint Patty Iced Coffee with Regular Cream Regular sugar and a heated blueberry muffin. Coffee had no mint patty flavoring but enough half n half to make it almost white. As for the muffin I got a cold, chocolate chip one. Not asking for much except for the people making the stuff to just pay a little more attention to what they’re doing. This happens all to often at this...
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