Kaowok Chinese Kitchen — Restaurant in Downey

I just want to start off by saying staffs attitude is phenomenal. You enter the restaurant, and automatically you feel like your depression, rage, and hunger is thrown out the window. The best part about this restaurant are their prices, and the amount of food they serve you (by the way sometimes I can eat off the same plate for a whole week and still not finish it 😇). I just want to say thank you to Danny for the great management 🙌🏻. Thank you to Cheo, or I believe his name is Jeo. This guy is probably the most positive and funniest guy. He never displays negativity, and always makes sure to give the best customer service. Last time he was so nice, I had to leave him a $100 tip. All other workers are great as well. ONLY PROBLEM I HAVE ( not really a big deal but somewhat yeah) Last time I was using the restroom ( number 2 ) and some dude opened the RESTROOM DOOR. By the way I locked the door, but FOR SOME REASON THE DOOR LOCK DOES NOT WORK!!! I felt so intimidated. Overall recommend this place. Would have gave a 5 star review, but I still kind of feel stressed and weird about the incident that...

Before you read the rest.. the food isn't bad, it's good food. Not very pricy considering the huge portions they give you. However...

They silently charge you extra on most purchase you will make. I used to come here all the time until I started checking my receipts. Last 4 times I went there I was charged $1.50 extra for Kung Pao Shrimp. Not a single time was I notified it would cost extra. It doesn't say it anywhere in the store either. For the per-entre menu* it's even the same price as the other entries.

I learned from my mistake, so next time I came I just got 50/50 fried rice&chow mein with orange chicken. I was charged 50¢ extra for the chow mein. It all shows as one charge on the receipt to so they don't break it down. I had to ask why I was charged extra. Keep in mind it doesn't say anywhere that they charge extra and nobody told me. Also, who charges extra for chow mein... The lady said it's because the employees are new but I've been coming here for months, oblivious of the extra charges. They need to have it...

Disgusting. This place used to be pretty good. I went today and the food was embarrassingly disgusting. The chow mein had a play dough flavor. I wish I was joking. The orange chicken tasted rancid as if the chicken had gone bad. The cream cheese wontons are filled with some sort of potato salad. The egg rolls were terrible as well. How do you mess up egg rolls? Lol I don’t know if they’re under new management or have new cooks but I used to go here often and I don’t think I’ll ever eat here again after today. Everything was an absolute mess of a meal. Embarrassing to even serve it to people. Nothing I got was even half decent to chew and swallow. I spat my food back into the tray and threw it in the trash. I don’t know what the hell is going on here but it’s so sad to see this place sink so low. If you want to have one of the worst meals of your life, eat here. Honestly, frozen boxed Chinese food would’ve been leagues better than this garbage. I’d give it 0...