Hardee’s — Restaurant in Duncan

The worst service and food. I got up to the drive through and sat. I waited about 2 mins and the guy said pull around. I said umm I haven’t ordered yet. He said okay well what can I get you. I ordered and We waited 20 mins in line. While waiting the manager came up front. She had no gloves on and was touching all the food. She was taking stuff in and out of bags telling the drive through guy the orders were wrong. I finally get my order and was missing 3 fries. I told the guy and he brought me the fries and apologized. UI get all the way home and get my little girl her food. She goes to eat her French fries and they are raw. I pull the other ones out of the bag and some are raw and some are extremely hard. They looked like they were cooked hours ago and then just redipped over and over in grease. The chicken tenders didn’t even look like a chicken strip. It was hard and burnt. I open the burgers and they are literally dripping with grease through the paper. My little girl loves the hot ham and cheese. That’s the only reason we go to Hardee’s.She’s super picky and that’s something she will eat. It’s the closest to our house and with a two year old you try to go to the fastest place. My husband took everything back and asked for our money back. We went to Zaxbys after that. This location is horrible and I...

So tried this location twice. I know its a Hardees so not expecting Tavern on the Green, however basics are always expected. Both visits were drive through as was in transit and needed a quick bite and get down road so both times no ability to go back and ask for correction. First visit ordered a combo breakfast and discovered going down road only got biscuit no hash rounds and was charged for 2 combo's after looking at ticket. Second visit was with wife we both ordered biscuits hers just the item mine a combo. Got the hash rounds but definitely got wrong biscuit ... not even close in fact as I ordered a specialty and got a plain sausage. Checking ticket it was correct just order wrong and so was overcharged again for what I received. Hardees isn't what it used to be...

I ordered my food threw the drive thru this morning. I ordered 2 porch chop biscuit combos with a sweet tea no ice for the drinks regular size. I also need salt, pepper, some strawberry jelly, a spoon & straw please. She gave me my order. Then she walked off. My tea was full of ice. I check my bag no salt, no pepper, no jelly, no spoon, no straw. I waited for her to come back to the window which was 4 minutes later. I said ma'am I ask for & I repeated it & it's not in my bag. The blonde head woman said well I can't remember everything. I said ma'am it's your job to remember by ringing it up on the register, that's the whole point. Plus that's why I pay my money. Very rude. I won't go to that location on my way to work no more because of her...