Häagen-Dazs — Restaurant in Durham

Overall Rating: 8.2/10 This spot impresses with high-quality ingredients, and the friendly staff makes you want to return.

Atmosphere: 8.5/10 Don’t let the location in the food court of a “mall” throw off the atmosphere. This is a nice mall and food court. Enjoying an ice cream while walking around The Streets at Southpoint is more enjoyable then eating at a standalone ice cream shop.

Food:

Sunday Dazzler: 8.2 A delightful treat that stands out for its fresh ingredients and delicious ice cream. The portion size is just right. Adding an extra topping like nuts could give it the additional flair it needs.

Coffee Chip Shake: 8.3 An excellent coffee shake that benefits from high-quality, tasty ice cream. The blend is spot-on, and the serving size is perfect.

Strawberry Banana Smoothie: 8.2 While not groundbreaking, it's fresh, tastes great, and is very satisfying.

Value: 7.2 Paying around $10 per person might feel a bit much, especially for the smoothie, but the quality could justifies the cost to some. The sundae offers better value compared to the smoothie, considering the quality...

This is one of the worst Haagen Dazs locations probably in all of America. Anyone who has been here can attest to how long it takes for you to get your order, even if there are only two people in line. I am not exaggerating when I say the wait is at least 15-25m and the employees sometimes just ignore you entirely or meander on purpose to make the customers wait. I’ve held off on leaving this review for three years, but it’s reached the point where enough is enough. Whoever is the location manager of this branch needs to seriously re-evaluate the staff because customers leave this line on a consistent basis from how terrible...

This location is not at all allergy friendly. We went when there was no line and asked if they would be willing to open a new container of a flavor that was almost out anyway to avoid nut cross contamination since we saw they use the same scoop for multiple flavors of ice cream. They refused to open a new container and my 10 year old daughter walked away sad and without a treat. Most other ice cream shops. especially when not busy, are willing to scoop from a new container to help avoid cross contamination. I will be avoiding...