Jersey Mike's Subs — Restaurant in Eagan

First, teach the employees how to listen. I ordered a mini tuna and, after doing so, the guy asked if I wanted regular or large. Then, as the woman was finished preparing my sandwich, she asked if I wanted anything else, to which I said no, and then she asked if I wanted chips or a drink. Hellooooooo!

Next, as she was ringing up my order, a woman walked in and the woman waiting on me stopped serving me and served the woman who just came in. Your customer service barely gets one star.

The sandwich itself is bland. I don’t expect pizazz with a tuna sandwich, but this is disappointing. Subway and Pork Belly have better, but I thought I’d give Mike’s a try.

I have and I won’t be back. Oh, one other thing: clean the sink area behind the cash register. For as slow as they were, that place should be...

Let me start off by saying- I really enjoyed my sandwich! It was delicious. For most people, I would highly recommend getting a sub here. For me, however, I came because I have celiac disease and was told there was a good GF protocol. Specifically, I chose this location because of its proximity to Bittersweet. My husband did the ordering and said the employee working was friendly and helpful. We were both feeling like it was a great experience! Unfortunately, I did appear to get “glutened” from my sandwich and have been very sick for several days. If I didn’t have celiac disease, I would absolutely eat here more often. But unfortunately, because of my adverse reaction, I’m unsure when I’ll return. Nonetheless, we really appreciated the service we had and the efforts that the company has made to...

I ordered from this store for online delivery and only received 1/3rd of my order. When I called, the only options they gave me was a partial refund or make the food for me to come pick up. I elected to pick up the food and tried to address the problem with the manager in the store. After talking for 10 minutes, it was clear he wasn't going to do anything. I submitted a complaint and customer support request in the app and have not been contacted. So I got to pay $11 for delivery and still had to go pick up my food because Jersey Mike's "didn't get all the food in the bag" (to which they admitted). They wanted me to request a refund from Door Dash which they contracted even though they didn't do anything wrong and neither did the driver...