Domino's Pizza — Restaurant in Eagle Mountain

We've always been Domino`s fans, so it's a shame that I feel the Eagle Mountain location completely ripped me off tonight. I bought a $30 starving student card and wanted to use the BUY ONE GET ONE FREE on there. I saw online that large one toppings were $7.99 but knew I'd need to call to order since there is no promo code on the card I have. I called and ordered 2, but when I went to pick it up the workers marked my card and told me I owed $18. I was confused, but when I questioned them they told me that online promotion was no longer applicable. I pulled it up on my phone and showed multiple workers, then they went on to say "oh, well we can't stack coupons and you're using your BOGO so we can't give you the online coupon price." So great... Glad I spent money to get a coupon that doesn't save me any money at all. 😂 Domino's your pizzas are good, but if you think your one toppings pizzas are worth $18, you're out of your minds. Customer service goes a long way, and needless to say, there are SO many pizza places here and Domino's has lost my business. It's a shame, because the garlic white sauce with ham was...

The pizza was great, and it was so easy to order and pay online. I chose carryout as the option and selected to have them bring it out to my car. I parked right in front of the store, and I had the pizza brought out in less than 2 minutes. Weird thing though, the teenager who brought out the pizza asked that I sign something and handed me a receipt with a space for a tip and my signature. I wrote nothing for the tip, signed it, and handed it right back. I don’t think I needed to sign the receipt, because I had paid ahead online. I think he just wanted to pressure me to tip. I don't know why some of these young employees expect a tip when working at a fast food restaurant. Literally, the only thing he did was walk the pizza out to my car which was right in front of the building, and it wasn't even busy. I'm not tipping for that, and I don't tip for fast food. I'll tip at a sit down restaurant or for a delivery driver, but trying to pressure me to tip like that was frankly ridiculous. If walking to my car and back requires a tip, I'll walk inside to the...

Complete circus. My husband went to pick up our order, the person working said yeah it's just in the oven be done soon, after waiting 20 minutes he said oh sorry your order went to the other location by ridley for some weird reason.

My husband then drives there, they say no the order was always at city center location. He drives back to this location and they say, oh yeah we have it sorry for the confusion.

I call and talk to Ethan who said he had no idea why they had him to go the other location or gave him the run around since they had the order the entire time. The manager over at ridleys location explained they never followed process. Over an hour going back and forth and they hand him cold food to go, add insult to injury the order they gave us wasn't even right.

I get businesses being understaffed, I understand things happen but this was a complete circus and they continued to still have zero idea what was going on.

We usually order from here weekly at least, won't be the...