Starbucks — Restaurant in East San Gabriel

I love this Starbucks, but I want to complain about all the Starbucks not preparing their drinks according to the company’s standards and therefore driving up food costs with every drink prepared with milk/or alternative milk. I’ve watched them all make blended and iced drinks with a foam. Every drink prepared has so much waste. At the end, either the blender has a lot of drink left that is dumped in the sink, or the foam that was blended in the small mixer is dumped in the sink. They don’t realize the taste of the drink is altered considerably when they’re dumping so much at the end. They either are putting way too much milk or alternative liquid or way too much ice, or both. Which ends up with a drink that doesn’t contain the full amount of coffee, matcha, or other product! That’s not fair and it definitely doesn’t taste good. Why are we paying $6-10. for a “milky icy” drink instead of a coffee, matcha, or other beverage? Your baristas and employees who help them need retraining. I wish those baristas/employees could taste the drinks they make when they end up with so much still in the blender to dump in the sink! I’ve had to throw drinks in the trash and their managers remake my drinks before. I HATE food waste. It’s really not fair to the company, stockholders, and consumers. Why can’t they just make the drinks correctly?! Lately, I always need to order my drinks with less milk and less ice just so that it all fits in the cup and none of my espresso or frap roast is discarded at the end...

I went through the drive thru this morning and attempted to order 6 gift cards. I was told there was a limit placed on how many could be ordered in the drive thru. When I asked it turns out this is a location specific thing and because it’s teacher appreciation week the need to reduce wait times was a priority. While I understand, I really support teachers and parents. Being a parent is hard. Being a teacher is even harder. There’s one week out the whole year where teachers are appreciated and as a single mom it’s a struggle to do “all the things”. I don’t support making it harder on parents and guardians to try and appreciate their children’s teachers for any reasons of efficiency. It’s my humble opinion and I respect this Starbucks location has the right...

This was the second time I ordered a drink at this location of Starbucks and I had to wait 13 minutes longer than I was supposed to. And I ordered light ice London fog tea latte, 4 pumps vanilla syrup. But when I reached the drink, I found not a drop of vanilla syrup. And they're not sorry at all. The first time I ordered take out ， I remember making my son wait 20 minutes longer than the scheduled time, and they were unapologetic. I suggest you avoid this store. There are plenty of Starbucks stores around. Don't waste your time and money going...