KFC — Restaurant in East Tawas

Not impressed. My biscuit was not fully cooked, I was missing items in my order and the service was extremely slow. While I sat inside and ate my food many other customers were waited on and all had similar experiences. They didn’t have crispy chicken after selling a bucket, they only had one of the two pot pies the woman ordered and she would have to wait 20 minutes, a man ordered a fish meal and only one piece of fish was available and was told they would bring him the other fish...upon his departure he reminded them he never got his fish and yet they still didn’t have it ready, the ketchup pump out is lobby is still out of ketchup, and the woman standing in line just asked me “Did an actual person take your order, I’ve been waiting like...

This is an absolutely fantastic fast food joint. We visited about 6 times this summer and every single time our experience was nothing short of awesome.

Food is always good and hot. Order is always 100% correct (we add and sub a lot), staff is quick, friendly and makes sure your order is correct before pulling to window. We order sauces and they are always correct. We are always given a good amount of napkins, too.

We added a biscuit today and received butter and honey for it despite not even requesting it.

These good folks go above and beyond. Stop by and give them...

Me and my husband went to get some dinner there to take out and they had a new guy training and he was very nice . He was new of course so he had questions. The girl that was training him was very very rude to him!!!! I wanted to say something to her but I didn't. I felt so bad for this young man . Yes they were busy but still how is he suppose to learn? She shouldn't of been in charge of training that's for sure !! Then I get home and my order is all wrong !!! Wow shes real good !!! Maybe she needs more...