I typically avoid leaving negative reviews after just one visit, as I understand that any restaurant can have an off night. However, my experience at Caviar on Valentine's Day was disappointing enough that I feel compelled to share my thoughts.
From the moment we walked in, the atmosphere was uncomfortable. The restaurant was extremely warm--the temperature app on my iPhone showed 80 degrees--and the noise level from the live music was overwhelming, making it difficult to have a conversation. Despite multiple requests to lower the volume, the issue was not addressed.
Service was another major concern. While the restaurant wasn't particularly large and there seemed to be ample staff, the service was surprisingly slow and inattentive. When we were seated, our server presented only the prix-fixe Valentine's Day menu, stating that it was the only option for the night. We later discovered that the regular à la carte menu was actually available, which was frustrating given that our $400 meal felt like it was worth no more than $100.
When I brought this up with the owner, Shauna Neely, she dismissively pointed out that they had mentioned the à la carte option on Instagram and in their newsletter. While that may have been the case, it was not communicated to us in person, which led to a disappointing dining experience. Her response lacked empathy, which further soured the evening. Additionally, an 18% gratuity was automatically added to the bill without prior disclosure on the menu we were given.
To top it off, the restaurant only serves wine and champagne--no cocktails--which is worth noting for those expecting a more complete beverage selection.
Overall, if you're looking for a restaurant that offers excellent food, great ambiance, attentive service, and a welcoming experience, Caviar is NOT the place to go. I can honestly say that this was the worst dining experience I've had in...
Read moreTHIS PLACE IS A TOTAL VIBE. If I could give 6 stars I would. NJ desperately needed a place like Caviar! Perfection for date night, girls night, business talks or family time, Caviar is a gorgeous, artistic atmosphere with a fantastic staff followed by amazing food. My novice level wishing to explore caviar brought me in. I met Shauna and Nigel who are partner owners and they treated me like a long time friend coming in to visit. Luis was able to listen to what palate flavors I prefer to recommend my first time caviar. Where they could have easily sold most expensive, Luis recommended their modestly priced, and it could not have met my expectations more. Fresh, flavorful and enjoyable. Max behind the bar recommended a local NJ Riesling to pair with and my tastebuds did a happy dance. The music was great to chair dance, heck even dance in place but at a level to still hear the company you are with. I went solo after a work conference and met the kindest clientele having a drink at the bar, and making conversation with the staff. My evening was finished off by Shauna, the owner, giving me a tour of the rest of the restaurant, and for those who also enjoy ambiance and interior decor, take note. They did not skimp and it's fab. They also have a valet for those (like myself) that parking sometimes keeps you away from River Road locations. Thank you to Caviar and especially Shauna for giving me a location I can proudly bring guests to impress or to stop in for an ounce of osetra on my way home from work. I appreciate you and truly wish you the best of luck...
Read moreHaving visited Caviar by DNHG multiple times, including celebrating my birthday there last week, I can confidently say this restaurant is a true gem in the area. From the moment you walk in, the wow factor is there and it absolutely stands out as one of the most beautiful restaurant spaces in town. The attention to detail, and effort put into the interior space, is wonderful!
The owners, Shauna and Nigel, have created something truly special. The service team, particularly Luis and Victor are so attentive. And the kitchen staff deserves immense credit for consistently delivering excellence, and deliciousness, in every single dish!
Supporting businesses that bring diversity to the culinary scene adds another layer of satisfaction to the dining experience is extremely important to me. So whether you're a local, or need to cross bridges and tunnels to get there, Caviar is absolutely worth the trip. The team has created something magical here - a perfect combination of exquisite food, wonderful service, and beautiful surroundings! I promise you won't be disappointed.
P.S. I have had the pleasure of tasting so much on the brunch menu and EVERYTHING is so good! Do not skip the fluffy, do not skip the crab cakes, do not skip the jerk shrimp, do not skip The Splurge, do not skip the shrimp or salmon & grits, do not skip the french toast, do not skip the lobster hash, do not skip the sliders. lol! Please...
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