Yesterday we managed to stop by to have the same server who has been giving issues. 10 months ago, our water was given to us with the lid not fully on as soon as we got it, it popped open in the car spilling all over. Rather than getting us some napkins, she waited for the payment while the front seats were filled with the drink. 3 months ago, same server gets our order wrong even after going over it to us. Now yesterday, same server is putting up a sign and sees us pull up so she goes inside for the sample tray they usually give. A truck pulls up as she's inside, when she walks out, she is walking out way but then sees the truck and walks over to them instead with the samples. She then takes their orders and walks back in. Not only was it rude, whether she knew the people or not, you serve on first come, first serve. This wasn't the case and we left. For this reason and this servers consistency I can't recommend this location anymore. I've never had this issue with any other Don Chuy's, only this one specifically. Their waters are always amazing but that doesn't change the poor service we...
Ā Ā Ā Read moreHave loved everything about this place. Everything tastes really good. Love their aguas and their ice creams. But when Iāve order tostadas de ceviche, they give me de cĆ”maron. Itās happened 3 times already. Unfortunately I donāt check until I get home. Fortunately I donāt mind too much, even if itās not what I ordered. Now my biggest issue is that they always close early. Itās happened many times when Iām going and it says theyāre still 30min away from closing time, and they will actually turn me away. If they are going to close early then they should change their hours posted online. This is the 10th St McAllen location. No complaints on the taste of their snacks even if itās a little overpriced. Also no complaints on their service. The workers are nice...
Ā Ā Ā Read moreI love this place, I tried the one in weslaco and mission and they are all great! Those that complain about the prices should just go somewhere else and stop being Karens!! Service is always great and my family enjoys it! I support small businesses and appreciate their hard work..one time there was 2 servers and several vehicles outside waiting and they were able to service each and every customer and not one customer was upset. Everyone was happy! Great service...
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