As we walked in we were not greeted in any way, shape or form. We had to wait for at least 15 minutes to place our order and the place was empty. At one point we had to wait for the cashier to finish putting together someone else's order before she even turned to acknowledge us. There was also a manager around, an older lady with glasses, and she seemed to be too busy refilling the sides container with mashed potatoes. Soon after we were finally able to place our order someone, i believe from another store, came and started conversing with the manager. Another customer came in and he had to wait for at least 10 minutes for an associate to tend to him even though the manager was already at the counter, too busy chatting it up. She did not even acknowledge his presence. In my opinion, that manager was very unprofessional and inappropriate. After the man's order was placed, the manager disappeared and the visiting associate continued to converse with the associate from store 2029, they even had the audacity of conversing very loud from the entrance to the counter with customers standing right at the counter. I believe it ultimately falls on management, in this case,...
Read moreWalked in and was attended right away but the dining area was filthy. The young man took our order and gave us our cups the drink station was filthy and they had no tea i went to the counter and asked for tea and the young man stated that they didn't have any i asked if they could make some he went to ask his manager but then came back and said sorry we do have some sweet tea only. The manager was very unprofessional i ask who her manager was and she said she couldn't give me that information. I asked for a paper and pen so i could leave my name and number so he could call me and she came back with a posted with a name of Miguel on it. Well that isn't going to help so i wrote my name and number on the posted and asked her to have him call me. The had a friend not in uniform go back there and start handling the chicken there were about 7 employees and they were all just standing around laughing while they had no tea and the dining area and bathrooms...
Read moreChurches churches churches, where do I start... The food is good, but man the service stinks. First, the drive up wasn't working, had to pull forward to take my order. There were already 3 cars ahead and no way out so no choice but to wait it out. Finally made it to order and of course more waiting. My order was 2 family fish meals, 8 fish and sides. I thought 2 implied 2 boxes, since I was also buying for in-laws. My fault for not asking for 2 separate boxes. Get to in-laws to separate food, we got shorted 2 fish fillets! Only 14 instead of 16!!!! Plus no tartar sauce!! Not even an offering "would you care for tartar sauce?" at the window. I guess it was a bad first day of lent for this Churches. Should've gone somewhere else. Check your order before...
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