Don't expect the correct change, nor the correct drink! I was shorted $10.74 in change after I tendered $21 for my order that was $10.26. The receipt says I tendered $11.11, which is erroneous. Then the other member of staff made my large into a small. He did give me the correct drink on the second try though. I decided that proper service was beyond them, and forfeited my money. While I was there, another customer had brought their own mystery powder to add to their drink. Her request to add it was first politely denied, then, immediately following the departure of another customer, it was unabashedly accommodated. This one poor experience, which was terribly inconsistent with my previous experiences there, has prompted me to go elsewhere. A business gets 3 chances with me, and they struck out all 3 in one...
Read moreI had a horrible experience. I will not be going back. I used to love this location. I went in to get my usual smoothie. When they handed it to me I asked if it was mine because it was not the normal color. I then asked what was in it and the guy asked me which smoothie did I get. No, I am asking YOU what YOU put in it. He was clearly new. I explained to him that I have food allergies and I needed to make sure there was no soy or bananas in the smoothie. He just looked at me with blank expression. The manager or whoever was in charged asked me what's wrong. I explained the situation and he said we got new recipes (different from what was on the board). Okay, still not answering my question. Then as I leave, he says "hope she has her epi pen" and then laughed! Allergies are not a...
Read moreBest smoothie I have ever had. I had the opportunity to meet the owner.. I think Brad was his name. I could be wrong. He was awesome and explained the history behind the store. There is a young man who works there. He makes the worst products every time I go. He has blonde bushy hair, wears a.gold.chain, and is very arrogant and unfriendly. I explained to him that my smoothie was very runny and watery. He snapped at me and said.. I make them the same every time. He seemed like the type that would spit in my smoothie. If I see he is working, I leave and do not order. He always looks at me and makes me feel I am not welcome. I won't stop going, but I definitely won't let him make...
Read more