Burger King — Restaurant in El Cerrito

The Hispanic woman in the drive through was being extremely rude and playing games. I had 2 separate orders and spent over $50.

She kept messing up the first order and was being sarcastic. The conversation went like this..

Hi, I’d like the rodeo king meal. ...ok so you want the chicken fries

No I want the rodeo king meal with fries and a coke ....ok so you want sprite

No, I’d like a COKE and additionally, an order of chicken fries ....ok so you want onion rings?

I tried to place my second order through the drive through speaker but her lingual skills were unintelligible.

When I got to the window, she wouldn’t take my second order and told me I had to drive around the block to place another order. What a joke! I told her I’ve had split orders multiple times through the drive-through with no problems. To quote... “NO, you’re lying!”

When I came back to place my second order, she pretended like she didn’t speak English. When I spoke in Spanish and caught her off guard, she finally took my order.

I asked for marinara sauce for my cheese sticks and she gave me a strawberry jam… She asked me what drink I wanted and I said lemonade… She told me that that Burger King never had lemonade and never will. Funny because I get it every single time I go there (and I’ve been to that particular restaurant more than five times in the past month).

I finally told her to give me orange Fanta with LIGHT ice.. which is one of the drinks she said was available. As soon as I pulled out and took a sip, I realized it was Sprite, With ice all the way to the bottom of the cup!

What a mule! How can you expect people to buy your food if you have such crummy service?

..Let’s not even get started on the 12 inch hair I found in my burger last week, and when I returned and showed the manager he pretended like he couldn’t see it.

I already...

I was there today Friday July 10th, 2020 I went through the drive through & order what wanted, when I was waiting I heard the car in front on me say this not my order & had to tell the (Black Lady) working the drive through the order again & the price was wrong because she got it wrong! When I got up to the window the (Black Girl 👧🏾) told me what I got & how much it was & I told her, shouldn’t it be less, I told her my fry are a $1.00 because I used the app & then she told me to look 👀 on the app & tell her the number again that is # 6239. I ask her for Barbecue Sauce & Honey Mustard Sauce because I also order the 8 pieces Jalapeño Cheddar Bits & she told me you get 1 free & each other would cost 25 cent! I told her that other Burger King more then one for free. I am the second one through the drive through that the (Black Girl 👧🏾) messed up on price ! If there was Zero 0 Star, I would rate it only on the...

Okay, so .. I like burger king and so does my bf. We like the veggie burgers and we like how u can order salad and get free pies... That parts great. But.. yes there's a but... they only deliver sometimes. Although the website and coupons in the mail says delivery all week from 2 pm to 10 pm they only deliver sometimes... also, almost 80 percent of the time they get the delivery order messed up in SOME way shape or form....... I've called numerous time on different occasions to talk about it and get whatever they missed... but I end up having to call an extra 3 or more times. It gets frustrating. I stopped tipping them because of it. Every once in a while like today I'll tip if it's a face I haven't seen before but they're just as bad. I'm talking about the burger kind in El cerrito California ..... not every bk is the same I hope u all have better experience but...