Chef's Chinese Food — Restaurant in El Cerrito

I always hate writing negative or bad reviews for local places but I have to be honest. I've been coming here for about 20 plus years a d ice had not so great experiences but today kinda finalized it for me. Not including today the last two times that I went the food was not that good for various reasons today I ordered the lunch special which I got hot braised chicken light sesame chow mein and then I got a order of regular potstickers and a small fried rice. The hot bread chicken did taste good but there was no hot element to it at all I mean like you could probably feed a baby it that's how spicy it was like negative and if I would have known that I would have just got something else because it essentially just tastes like sweet soy chicken I specifically get the normal size pot stickers not the mini ones because the normal pot stickers have like a doughy wrapper which I really thoroughly enjoy versus the many ones have like a thin rapper kind of more like a wonton I don't know if they change the recipe but now regular size pot stickers have the thin wrappers and the inside they're huge chunks of cabbage in there and last but certainly not least my fried rice that I got from the steam tray was burnt and it literally taste burnt so unfortunately I don't think I'll be going back wish them all to look in their business though also fellow tip to the staff got to stop being so impatient also this was $26 smh so much money...

Today I had made an order through this restaurant through DoorDash, and I was really looking forward to a nice warm food. But instead our order was not only left on the curb of a location that we told the driver detailed description of where we wanted our food to be delivered. Then I tried calling this restaurant back to make a complaint, because I did not receive any continaments, but the rice was dry. The lady who answers the phone couldn't understand me, when I made a complaint about the way the order was prepared. GrubHub delivery service was so much better then DoorDash. As well I will not be ordering food from restaurant again, until they prepare there food better, and take time to understand...

I am writing to express my disappointment with the customer service at Chef's Chinese Food. We visited to celebrate a very special occasion—my boyfriend's father's 90th birthday. However, the experience was ruined by the person who took our order. She was rude, impatient, and completely unprofessional.

In today's difficult times, businesses need to be especially mindful of how they treat customers. A great representative is crucial for keeping a business afloat. This individual was a poor reflection of the restaurant, and her disrespectful attitude made for a very unpleasant dining experience. We will not be returning, and I would not encourage...