The Well Bar & Grill — Restaurant in El Dorado

I’ve visited this bar twice now, and while the first experience had spotty service, the food and drinks were excellent, and my company made it enjoyable. However, my most recent visit was extremely disappointing. I understand that the bar was busy due to a nearby concert, and I’m usually very patient with these situations, but the service I received was unacceptable—especially from a Hilton property.

When I initially asked for a menu, the server walked away mid-conversation to chat with her friends. I had to track her down again to order a drink, and she repeated the same behavior, walking off mid-order to gossip with her friends. This happened not once, but three times. I still hadn’t received a menu or the Dr. Pepper I was trying to order.

I pride myself on tipping well and appreciating good customer service, but this experience was a serious letdown. I would have understood delays due to the crowd, but ignoring customers in favor of chatting with friends is unprofessional and completely unacceptable. I expect much better service from a...

If in El dorado this is spot! Drinks are fabulous ,and while sitting on the beautiful patio with music you get to see the hustle and bustle of the main street area and meet great ppl. If hete ,this is were you...

Tammy is the best bartender anywhere and they have an excellent selection of spirits. Best cocktails in El Dorado and it...