BMC Pho — Restaurant in El Monte

TLDR: if you have allergy and want to live, dont eat here. They will gaslight you for their wrongness.

Went to this location today. Ordered an egg banh mi. Requested for NO CARROTS, extra cilantro and jalapeno. Lady said ya ya ya. Order came out, it has the whole pickles and carrots. Talked to them, lady said I was in the wrong for not requesting it and want extra pickles she said. I had to remind her that I did tell her that I don’t want carrots and I did ask some extra CILANTRO AND JALAPENO.

She gave me attitude and told me to sit down.

She brought me back the banh mi - but instead of making me a new one, she just took away what she could.

Luckily I opened the banh mi before I eat it because I have carrots allergies. It still have carrots in it. I gave the banh mi to a relative so it wont be wasted. But this is unacceptable. I could have gotten serious...

I order a steak Baguette & an Egg roll. I ask a employee (woman) if I could get some hot sauce, she said she put some in. I asked-where, she said inside, so I looked in the bag there was nothing. I asked inside the sandwich? she said, yes!! With a tone. Why, would she put hot sauce in the sandwich with me asking her to do so… I knew she was lying… So anyway I told her can I have one more. She replied one what ? I said Hot Sauce! She was so annoyed just because I asked her for some hot sauce. The only reason why i asked for an extra one was because I knew she didn’t put anything inside the sandwich. And Yes the sandwich had NO Hot sauce inside!!! The sandwich overall was bad, bread tasted old no crunch to it like a baguette. No flavor.. That Lady there is so rude with an Attitude. Don’t ask...

BMC Pho is a Vietnamese pho restaurant located in a midsize plaza on Lower Azusa Road and Santa Anita Ave. Interior atmosphere was clean, well lit, odorless, neat and organized. I came here and ordered their large Mix Fruit green tea with boba and egg rolls. The green tea boba was mediocre and disappointing because the quality of mix fruits (strawberry, peaches etc.) used were mushy in texture and appeared old. Similarly their boba was mediocre and small. I had an upset stomach after drinking it. Egg rolls were crunchy, warm and flavorful, however. Staff was nice and competent. Prices were very inexpensive and affordable. Overall I wouldn’t recommend getting your milk teas at this place. Perhaps their food is okay but I would look...