Pizza Hut — Restaurant in El Monte

Worst store and a disgrace to the pizza hut name i ordered deliver online and it said 35min for delivery I refreshed it after 10 mins and it said 55mins I call the store and they said they had 1 driver I pull up and see 2 delivery driver just inside talking and Veronica the manager gave me attitude and voided my order talking about wait 3-5 days for your refund or come talk to the owner another day I told why? When I have my card and she said to stop by to get refunded over the phone and then they couldn't give me a void receipt talking about they can't reprint a receipt when I use to work in the fast food industry and know you just swipe the same card used and problem solved ..Pizza hut has unqualified people working for them as manager and should get a better manager that doesn't just say come tomorrow after 12pm Oscar the owner will be here like she s not the manager to solve the issues I would make her a cashier instead. No experience no wonder ppl complain they lie in this store in person and on the phone worst place to order i would take my...

Will be reporting to corporate for FRAUD !!! I ORDERED OVER THE PHONE AND PAID WITH MY CARD ,THEN GOT A CALL FROM THE DELIVERY DRIVER TOMMY THAT HE WAS OUTSIDE MY ROOM WHERE I WAS STANDING SO I SAID "ARE YOU SURE YOUR IN THE RIGHT ROOM ? Im. Standin OUTSIDE " so he hung up fyi he CALLED ME FROM THE STORE FOR NUMBER , THEN HE CALLED BACK IN PRIVATE NUMBER TELLING ME TO "HURRY UP AND COME OUT"!!!

My friend and I had been craving this specific pizza from your establishment for MONTHS. Finally after ensuring our safety and finding a time that fit both of our schedules, we had the opportunity to order so we did. To our dismay, especially with men the pizza was not good. It was the crust. With being a former General Manager for a place that specializes in pizza I instantly detected the issue within the first bite. The dough was old. Maybe the employees were attempting to use this particular dough through its full shelf life but I unfortunately had to pay the cost. BOTH ways. The dough was very much so rubbery and chewy which ultimately took away from the pizza as a whole. The unsatisfactory was so disappointing..not to mention this was my first and only meal of the day. My friend even mentioned ordering from Dominos instead. I insisted pizza hut. You all really dropped the ball...