Basico - Real Food Kitchen — Restaurant in El Paso

The atmosphere here was great, the design was very aesthetic. Unfortunately, it did not make up for the food that was served. The service from the sever was good, but the kitchen seemed to have taken an extended amount of time to serve this not so great dish. The eggs looked darker, as if cooked in old or reused oil. The omelette on the other dish looked the same way.

•The hash browns seemed to have been placed in oil, but definitely not fried. They had a crunch, but from the potato still being raw in the center. •The eggs were ordered over easy, meaning all of the white should have been cooked and the yolk runny. It was partially raw still, shown in photos. •I did order a coffee, it was not great. It was French vanilla, but the creamer was definitely...

Atmosphere was chill, service was decent, but both those failed to make up for the lack of flavor in the food. Chicken and waffles (incorrectly marked on the menu as $12, but actually $21) were plain, my “creamy” poblano chilaquiles were not at all creamy, and in fact made us wonder if they had brought out the regular green ones instead (I didn’t bother asking because I was very hungry and just wanted to eat), and country potatoes cut so small I’d recommend asking for a spoon in order to eat them, though our son did enjoy them, at least. Can’t say I recommend this place, as the food lives up to its name of...

This restaurant suffers from extremely poor management. Wait times for food are excessive, and upon arrival, customers are often told the kitchen is closed and only juices are available due to the absence of a cook. Prices are unreasonably high for what’s offered. The place is clearly understaffed, disorganized, and lacks consistency across the board. Overall, a disappointing experience that reflects serious...